Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.90 - $25.00
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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
Disability insurance
401(k) matching
Vision Insurance
Life insurance

Job Description

Red Lobster is a renowned family-owned restaurant chain known for its dedication to providing exceptional seafood dining experiences. With over fifty years of history, Red Lobster has grown to become a beloved destination with over 500 locations nationwide. The company prides itself on being more than just a place to eat; it is a community hub where guests feel a genuine connection to the coast and seafood they serve. Red Lobster values its customers and its employees alike, creating a welcoming environment that fosters camaraderie and growth.

The role of Server at Red Lobster is vital for creating memorable dining experiences. Servers are the frontline ambassadors of the brand, responsible for greeting guests warmly, making personalized menu recommendations, and ensuring every aspect of the meal is enjoyable. This position is designed for enthusiastic individuals who thrive in a fast-paced environment, have excellent communication skills, and are excited about delivering top-notch customer service. The job offers weekly pay, flexible scheduling, and competitive wages, making it an excellent opportunity for those seeking a fulfilling role in the foodservice industry. In addition, employees have access to comprehensive benefits including medical, dental, and vision options starting at less than ten dollars a week, life insurance, short-term disability, voluntary benefits, and a 401(k) retirement savings plan with company matching after one year of service. Anniversary pay is also available for eligible employees, along with discounts on meals and opportunities for career advancement through ongoing training and development.

As a Server at Red Lobster, you will be expected to welcome guests with a warm smile, suggest drinks, appetizers, and desserts, accurately take and enter orders, and deliver food promptly. Furthermore, you will maintain communication with guests throughout their visit, ensuring refills and attentiveness to their needs, and settle checks efficiently while expressing gratitude and inviting them back. Attention to food safety standards is paramount, ensuring customer well-being and compliance with regulations. Red Lobster embraces a team-oriented culture where attention to detail and the ability to multitask are crucial for success. This role requires physical stamina, including the ability to stand for 8 to 12-hour shifts, bend, lift up to 30 pounds safely, and move about the restaurant effectively. Red Lobster is committed to accessibility and reasonable accommodations to support employees with disabilities.

Joining the Red Lobster team means being part of a company with exciting future plans and a strong commitment to diversity and inclusion. This position offers not only a job but the opportunity to build a career within a supportive and dynamic environment. Whether you are starting out or looking to advance in the hospitality industry, Red Lobster provides the tools, training, and encouragement to help you succeed.

Job Requirements

  • Must meet the minimum age requirement and authorized to work in the country you are applying
  • ability to bend, reach, stoop and lift up to 30 pounds safely
  • ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • team player with attention to detail and ability to multi-task

Job Qualifications

  • Prior experience in a customer service or food service role preferred
  • ability to communicate clearly and effectively
  • strong interpersonal and multitasking skills
  • team player with attention to detail
  • basic knowledge of point-of-sale (POS) systems
  • positive attitude and willingness to learn
  • high school diploma or equivalent

Job Duties

  • Welcoming guests and greeting every guest with a smile when they are seated
  • suggestively selling drinks, appetizers, and desserts
  • accurately taking food and drink orders and entering orders into the POS system properly
  • picking up and delivering food orders in a timely manner
  • checking back with guests throughout the experience to provide refills as needed and clearing any items from the table
  • delivering and settling the check in a timely manner, thanking guests and inviting them to return
  • following all food safety standards

Job Criteria

Experience

Entry Level (1-2 years)


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