Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
Disability insurance
401(k) matching
Vision Insurance
Life insurance

Job Description

Red Lobster is a well-established, family-owned seafood restaurant chain with over fifty years of experience in delivering quality dining experiences focused on seafood and coastal flavors. With more than 500 restaurant locations, Red Lobster is dedicated to creating a welcoming atmosphere where new guests feel like familiar friends. The company prides itself on its commitment to the communities it serves, offering not just a place to eat, but an environment where cherished memories and moments unfold. Red Lobster’s brand stands as a symbol of passion for seafood, exceptional hospitality, and consistent quality that has made the chain a favorite dining destination across the country.

As a Server at Red Lobster, you will be an essential part of the team that delivers memorable guest experiences by providing attentive, friendly, and professional service. This role involves greeting and welcoming guests, taking and efficiently entering orders, delivering food and beverages, and ensuring the overall satisfaction of diners throughout their visit. Servers will need to suggest relevant menu items such as appetizers, drinks, and desserts to enhance the customer experience, increase sales, and promote the variety and quality unique to Red Lobster’s seafood offerings. Attention to detail in order accuracy and adherence to food safety standards is imperative. Additionally, Servers are responsible for timely payment processing and creating positive final impressions by thanking guests and inviting them back.

This position offers a dynamic work environment ideal for individuals who enjoy interacting with people, working within a team, and multitasking during busy service periods. Red Lobster values flexible scheduling to help accommodate employees’ personal lives, making it easier to maintain work-life balance. The company also provides competitive wages with weekly pay, and a comprehensive benefits package including medical, dental, and vision insurance options starting under $10 per week. Additional benefits include life insurance, short-term disability insurance, voluntary benefits, a 401(k) retirement plan with company match after one year, anniversary pay for eligible employees, discounted shift meals, and discounts when dining as a guest. Red Lobster invests in employee growth through training and career advancement opportunities, nurturing long-term career paths within the organization.

Physical demands of the Server role include the ability to stand for 8 to 12 hour shifts, bend, reach, stoop, and safely lift up to 30 pounds, all in a fast-paced restaurant environment. The company prides itself on inclusivity and equal opportunity employment, committed to welcoming individuals from diverse backgrounds and providing reasonable accommodations for employees with disabilities. Red Lobster is positioned for exciting growth and innovation, making now the perfect time to join their family and be part of a thriving team dedicated to creating exceptional seafood dining experiences.

Job Requirements

  • Must meet minimum age requirement and authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Qualifications

  • Previous experience in customer service or restaurant serving preferred
  • Ability to communicate effectively with guests and team members
  • Basic math skills for handling orders and payments
  • Friendly and approachable demeanor
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Team player with strong multitasking abilities
  • High school diploma or equivalent preferred

Job Duties

  • Welcoming guests and greeting every guest with a smile when they are seated
  • Suggestively selling drinks, appetizers, and desserts
  • Accurately taking food and drink orders and entering orders into the POS system properly
  • Picking up and delivering food orders in a timely manner
  • Checking back with guests throughout the experience to provide refills as needed and clearing any items from the table
  • Delivering and settling the check in a timely manner, thanking guests and inviting them to return
  • Following all food safety standards

Job Criteria

Experience

Entry Level (1-2 years)


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