Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.90 - $25.00
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Work Schedule

Standard Hours
Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401(k) plan with Company Match
Anniversary pay
discounted shift meals
Guest dining discount
training and career opportunities

Job Description

Red Lobster is a renowned family-owned seafood restaurant chain that has grown over fifty years from a single establishment to a trusted dining destination with more than 500 restaurants across various communities. The company prides itself on delivering a unique connection to seafood and coastal culinary traditions, creating memorable experiences for guests by combining high-quality food with warm, welcoming service. Employees at Red Lobster are part of a vibrant team dedicated to community involvement, making the restaurant more than just a place to eat but a place where new friends become familiar faces. This long-standing commitment to excellence and community spirit defines the Red Lobster experience both for guests and employees alike.

The Server role at Red Lobster is integral to this experience. This position involves being the primary point of contact for guests, ensuring their dining experience is enjoyable from the moment they are seated until they leave. Servers at Red Lobster are ambassadors of the brand, providing excellent customer service that includes greeting guests warmly, suggesting menu items, accurately taking and entering food and drink orders, and efficiently delivering orders. They also play a key role in maintaining food safety standards and ensuring guests’ needs are met throughout their visit by checking in regularly and clearing tables promptly. This role requires attention to detail, multi-tasking abilities, and teamwork. Importantly, Red Lobster offers competitive wages with weekly pay, flexible scheduling, and a variety of employee benefits including medical, dental, vision plans that start at affordable rates, life insurance, and short-term disability. There is also a 401(k) retirement plan with a company match, anniversary pay for eligible employees, discounted meals during shifts, and a 25% discount when dining as a guest.

Additionally, Red Lobster invests in its people by providing comprehensive training and career development opportunities, enabling employees to grow and advance within the company. The work environment supports inclusivity and equal opportunity employment, welcoming applicants without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status. Serving at Red Lobster is not just a job but a chance to be part of a family that values dedication, service excellence, and community connection. Those who join the Red Lobster team become members of a dynamic, supportive workplace where BIG plans and growth opportunities are on the horizon, making it a rewarding place to build a career.

Job Requirements

  • Must meet the minimum age requirement and authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Qualifications

  • Minimum age requirement
  • Authorized to work in the country
  • Ability to work an 8 to 12 hour shift
  • Team player with attention to detail
  • Ability to multi-task
  • Experience in customer service preferred
  • Basic knowledge of food safety standards

Job Duties

  • Welcoming guests and greeting every guest with a smile when they are seated
  • Suggestively selling drinks, appetizers, and desserts
  • Accurately taking food and drink orders and entering orders into the POS system properly
  • Picking up and delivering food orders in a timely manner
  • Checking back with guests throughout the experience to provide refills as needed and clearing any items from the table
  • Delivering and settling the check in a timely manner, thanking guests and inviting them to return
  • Following all food safety standards

Job Criteria

Experience

Entry Level (1-2 years)


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