Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedules
Employee Discounts
Job Description
Dave & Buster's is a renowned entertainment and dining establishment that combines the excitement of a lively arcade with the classic appeal of a full-service restaurant and bar. Known for its vibrant atmosphere, Dave & Buster's caters to guests seeking a unique blend of quality food, refreshing beverages, and thrilling games all under one roof. As a leader in the entertainment dining industry, the company prides itself on providing a fun-filled environment designed for celebration and socialization, making it a preferred destination for families, friends, and coworkers alike. With multiple locations nationwide, Dave & Buster's delivers consistent, high-quality service and a memorable guest experience that keeps patrons coming back time and time again.
The position available is focused on ensuring that every guest receives an exceptional experience characterized by fast, friendly service and acute attention to their needs. As a team member, the role revolves around creating a welcoming and fun atmosphere where guests can enjoy an ideal environment for celebrating all kinds of occasions. Flexibility is a key component of the job, with schedules that can accommodate school commitments or other jobs, making it particularly suitable for individuals seeking work-life balance. This position offers a dynamic work environment where no two days are ever the same, featuring interaction with hundreds of guests and collaboration with an awesome team.
The role involves a wide range of responsibilities, from providing excellent guest service to adhering to strict sanitation and safety procedures. Team members are expected to manage financial transactions accurately, maintain personal banks, and handle credit card operations proficiently. A strong emphasis is placed on alcohol awareness, guest demeanor assessment, and timely communication with management to ensure a safe and enjoyable environment for all patrons. Additionally, the job requires proficiency in using Micros point-of-sale systems for order entry and sales tracking. Employees participate in company incentives and contests, with a focus on driving sales and promoting the Dave & Buster's brand.
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, free games, and more. This comprehensive package reflects the company's commitment to employee well-being and job satisfaction. Team members are also encouraged to foster a cooperative and harmonious working climate, enhancing morale, productivity, and effectiveness. The company maintains a nondiscrimination policy and complies with all federal, state, and local employment laws, supporting an inclusive and equitable workplace.
In summary, this role at Dave & Buster's is ideal for individuals who enjoy working in a fast-paced, social environment where hospitality and entertainment intersect. Candidates interested in joining the team can expect to develop strong communication and customer service skills, gain experience in the food and beverage industry, and be part of a supportive and engaging team culture. Working at Dave & Buster's offers more than just a job; it’s a chance to be part of an exciting experience that brings joy and entertainment to guests on a daily basis.
The position available is focused on ensuring that every guest receives an exceptional experience characterized by fast, friendly service and acute attention to their needs. As a team member, the role revolves around creating a welcoming and fun atmosphere where guests can enjoy an ideal environment for celebrating all kinds of occasions. Flexibility is a key component of the job, with schedules that can accommodate school commitments or other jobs, making it particularly suitable for individuals seeking work-life balance. This position offers a dynamic work environment where no two days are ever the same, featuring interaction with hundreds of guests and collaboration with an awesome team.
The role involves a wide range of responsibilities, from providing excellent guest service to adhering to strict sanitation and safety procedures. Team members are expected to manage financial transactions accurately, maintain personal banks, and handle credit card operations proficiently. A strong emphasis is placed on alcohol awareness, guest demeanor assessment, and timely communication with management to ensure a safe and enjoyable environment for all patrons. Additionally, the job requires proficiency in using Micros point-of-sale systems for order entry and sales tracking. Employees participate in company incentives and contests, with a focus on driving sales and promoting the Dave & Buster's brand.
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, free games, and more. This comprehensive package reflects the company's commitment to employee well-being and job satisfaction. Team members are also encouraged to foster a cooperative and harmonious working climate, enhancing morale, productivity, and effectiveness. The company maintains a nondiscrimination policy and complies with all federal, state, and local employment laws, supporting an inclusive and equitable workplace.
In summary, this role at Dave & Buster's is ideal for individuals who enjoy working in a fast-paced, social environment where hospitality and entertainment intersect. Candidates interested in joining the team can expect to develop strong communication and customer service skills, gain experience in the food and beverage industry, and be part of a supportive and engaging team culture. Working at Dave & Buster's offers more than just a job; it’s a chance to be part of an exciting experience that brings joy and entertainment to guests on a daily basis.
Job Requirements
- Must be at least 18 years of age
- Ability to work days, nights and/or weekends as required
- Ability to work in noisy, fast paced environment with distracting conditions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods of time
- Ability to walk or stand 100% of shift
- Ability to reach, bend and stoop frequently
Job Qualifications
- Ability to operate Micros point-of-sale system
- Strong communication skills
- Ability to work in a fast-paced, noisy environment
- Attention to detail in financial transactions and guest service
- Ability to read and write in English
- Ability to handle multiple tasks simultaneously
- Previous customer service experience preferred but not required
- Ability to follow company sanitation and safety procedures
- Positive attitude and team player mentality
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action or suggest alternative courses of action
- Create a warm, fun atmosphere for guests and team members
- Adhere to company’s sanitation procedures
- Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Greet newly seated guests in a friendly and timely manner
- Accurately take guests’ food and drink orders
- Maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- Ensure food is properly garnished and deliver trays to designated table server’s own section and other sections as needed
- Work quickly and efficiently adhering to “Full hands in, Full hands out” philosophy
- Assist in party set up and breakdown, bus and reset tables as needed
- Assist other team members as needed or as business dictates
- Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of shifts
- Participate in all incentives and contests, driving sales and promoting the brand
- Follow portion guidelines to ensure cost control while maximizing the guest experience
- Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
- Keep station clean, set up and take down station tables appropriately
- Maintain a favorable working relationship with all other company team members to promote a cooperative and harmonious working climate and help keep high morale, productivity and effectiveness
- Effectively communicate with guests to generate enthusiasm about the Dave & Buster’s experience
- Demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
- Read and communicate in English
- Listen to hear guests’ orders and needs, communicate verbally with guests and team members via Micros system
- Be dressed in proper dress code, looking neat, clean and professional at all times
- Be at least 18 years of age
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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