Server

Greenville, SC, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k

Free games

flexible schedule

Employee Discounts

Job Description

Dave & Buster's is a unique entertainment and dining establishment that combines a vibrant restaurant experience with an exciting arcade atmosphere. Known for its lively environment where guests can enjoy delicious food, refreshing drinks, and a wide array of games, Dave & Buster's offers a dynamic workplace where no two days are alike. The company prides itself on creating an inclusive, fun, and fast-paced atmosphere that appeals to a broad range of clientele, making it a top choice for those seeking employment in the hospitality and entertainment industry. Dave & Buster's emphasizes flexibility, allowing team members to easily accommodate school schedules or secondary jobs, while working alongside supportive and enthusiastic coworkers. As part of their commitment to employee welfare, Dave & Buster's provides a comprehensive benefits package for many positions including medical, dental, vision coverage, 401K plans, and even free games for employees, underscoring their innovative approach to employee engagement and satisfaction.

The role of a team member at Dave & Buster's is integral to ensuring guests have a remarkable experience characterized by friendly and efficient service. This position requires delivering a seamless combination of excellent food, beverage, and gaming experiences that make Dave & Buster's a premier destination for fun and socializing. Responsibilities include taking and managing orders with precision, engaging with guests warmly, and maintaining the cleanliness and organization of personal stations and communal areas. Team members are expected to embody the company’s commitment to hygiene and safety standards while managing financial transactions accurately and responsibly. Additionally, this position involves vigilant monitoring of guest behavior to maintain a safe and enjoyable environment for everyone. The fast-paced nature of the job demands efficiency, excellent communication skills, and a positive attitude to thrive in the bustling environment of a popular entertainment venue. At Dave & Buster's, team members also play a critical role in promoting the brand by participating in incentives and contests, helping drive sales, and fostering high morale among staff. Overall, this position is ideal for individuals who enjoy working with people, thrive in active settings, and are looking for a fun, rewarding employment experience with opportunities for personal and professional growth. The salary for this role starts at 2.13 per hour, reflecting an entry-level opportunity with potential advancement.

Job Requirements

Must be at least 18 years of age
Ability to work days, nights and/or weekends as required
Ability to work in a noisy, fast paced environment with distracting conditions
Ability to read and write handwritten notes
Ability to lift and carry up to 30 pounds
Ability to move about facility and stand for long periods of time
Ability to walk or stand 100% of shift
Ability to reach, bend and stoop frequently

Job Qualifications

Ability to operate Micros and conduct credit card transactions accurately
Must be able to read and communicate in English
Demonstrated effective communication skills with guests and team members
Ability to work in a fast-paced, noisy environment
Capability to maintain a positive and friendly attitude
Experience in customer service preferred but not required
Basic math skills for handling money and ordering
Understanding of sanitation and safety standards
Ability to multitask and work efficiently under pressure

Job Duties

Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
Create a warm, fun atmosphere for guests and team members
Adhere to company’s sanitation procedures
Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
Assess guest demeanor and identify when behavior should be called to the attention of a manager
Greet newly seated guests in a friendly and timely manner
Accurately take guests’ food and drink orders
Maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
Ensure food is properly garnished and deliver trays to designated table server’s own section as well as other sections in the restaurant as needed
Work quickly and efficiently adhering to full hands in, full hands out philosophy
Assist in party set up and breakdown
Bus and reset tables as needed
Assist other team members as needed or as business dictates
Be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of shifts
Participate in all incentives and contests to drive sales and promote the brand
Follow portion guidelines to ensure cost control while maximizing the guest experience
Ensure ongoing guest satisfaction by checking back after food delivery, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
Keep station clean, set up and take down station tables appropriately
Maintain favorable working relationships with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency effectiveness
Communicate effectively with guests to generate enthusiasm about the Dave & Buster’s experience
Demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift
Read and communicate in English
Listen carefully to guests’ orders and needs and communicate verbally and via Micros system with other team members
Maintain proper dress code, looking neat, clean and professional at all times
Be at least 18 years of age