Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $3.63
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
flexible scheduling
meal discounts
health benefits for full-time employees
Opportunities for advancement
401k & profit sharing
Training and development programs

Job Description

Conrad's Crabs is a well-established and popular seafood restaurant located in Abingdon, Maryland. Known for its fresh and delicious seafood offerings, Conrad's Crabs has built a strong reputation for providing a warm, welcoming atmosphere combined with exceptional food quality. The restaurant attracts a diverse clientele, including locals and tourists alike, who come to enjoy its signature crab dishes, friendly service, and inviting dining environment. As a growing establishment, Conrad's Crabs is committed to maintaining high standards of hospitality and customer satisfaction through the dedication and professionalism of its team members.

The server position at Conrad's Crabs plays a pivotal role in ensuring each guest enjoys a memorable dining experience. This role involves more than just taking orders and serving food - it requires attentiveness, excellent communication skills, and the ability to anticipate guests' needs proactively. Servers are the face of the restaurant and contribute significantly to the overall ambiance by delivering friendly and prompt service. The job is located in Abingdon, MD, with a compensation structure that includes a base wage of $3.63 per hour plus tips, reflecting the expectation that exceptional service will be rewarded by generous gratuities.

As a server at Conrad's Crabs, you will be responsible for greeting guests warmly upon arrival, presenting menus, and answering any questions related to menu offerings. Taking precise food and beverage orders and entering them accurately into the restaurant's POS system are critical tasks to ensure order accuracy and timely delivery from the kitchen and bar. You will deliver food and beverages quickly and check back with guests to confirm their satisfaction, addressing any issues promptly. Servers also collaborate closely with kitchen and bar staff to maintain smooth service operations. Additional responsibilities include processing payments efficiently, cleaning and setting up dining areas, adhering strictly to safety and sanitation protocols, and promoting daily specials or upselling menu items. The position demands physical stamina as it involves extended periods of standing and walking, as well as the ability to carry trays weighted up to 25 pounds.

This role is ideal for individuals who excel in fast-paced, dynamic environments and are eager to contribute positively to a team-oriented setting. Conrad's Crabs values employees with a positive attitude who are willing to learn and grow within the company. The restaurant provides flexible scheduling options to accommodate various availability, including evenings, weekends, and holidays. Furthermore, Conrad's Crabs supports employee growth through training and development programs and offers opportunities for career advancement within the thriving business. Full-time employees become eligible for health benefits, and the company provides competitive wages and additional perks such as meal discounts and a 401k plan with profit-sharing options after meeting eligibility requirements.

Conrad's Crabs is committed to equal employment opportunity and maintains a strict non-discrimination policy that ensures fair treatment for all applicants and employees regardless of age, color, sex, disability, national origin, race, religion, or veteran status. Joining Conrad's Crabs means becoming part of a supportive work community dedicated to excellence in seafood dining and customer service.

Job Requirements

  • 2 years previous experience in a similar role required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Strong attention to detail
  • Positive "can do" attitude and willingness to learn
  • Ability to stand and walk for extended periods
  • Availability to work evenings, weekends, and holidays
  • Must adhere to uniform and grooming standards
  • Food handler's permit or willingness to obtain one

Job Qualifications

  • 2 years previous experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Strong attention to detail
  • Positive "can do" attitude and willingness to learn
  • Food handler's permit or willingness to obtain one

Job Duties

  • Greet guests warmly and guide them to their tables
  • Present menus and answer any questions regarding menu items
  • Take accurate food and beverage orders from guests
  • Enter orders into the POS system and ensure they are relayed to the kitchen or bar promptly
  • Deliver food and beverages to guests in a timely manner
  • Check back with guests to ensure satisfaction and address any concerns
  • Anticipate guests' needs and fulfill them proactively
  • Collaborate with kitchen and bar staff to ensure smooth operations
  • Process payments accurately and efficiently
  • Clean and set up dining areas before, during, and after service
  • Follow all safety and sanitation procedures
  • Upsell menu items and promote specials
  • Assist with opening and closing duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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