Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Dental Insurance
Health Insurance
flexible schedule
401(k)
Vision Insurance
Job Description
Dave & Buster's is a dynamic and vibrant entertainment restaurant chain that combines dining with arcade games and interactive experiences, creating an exceptional environment where fun and social engagement take center stage. Founded in 1982, Dave & Buster's has grown to become a well-known name in the casual dining and entertainment industry, attracting guests looking for a unique blend of great food, drinks, and games all under one roof. As a company, Dave & Buster's proudly promotes a fun, inclusive atmosphere where employees and guests alike can enjoy their time in a lively, friendly setting. The company emphasizes team spirit, flexibility, and work-life balance, making it a popular employer especially for those looking to balance school, other jobs, or personal commitments due to its adaptable schedules and supportive coworkers. Benefits offered often include medical, dental, vision coverage, a 401K plan, and unique perks like free games, reflecting the company’s commitment to employee satisfaction and welfare.
The role available is an exciting opportunity to join the Dave & Buster's team as a Guest Service Representative, where providing top-notch service and memorable customer interactions is key. This position is designed for individuals who thrive in fast-paced, high-energy environments and who are passionate about creating unparalleled guest experiences. The successful candidate will take on responsibilities such as greeting guests warmly, accurately taking and entering orders, managing financial transactions with precision, and maintaining an inviting and clean atmosphere throughout their shift. This role requires a keen ability to multitask, strong communication skills, and a commitment to upholding the company’s standards and procedures, including sanitation and alcohol awareness. Additionally, the position involves collaboration with team members to ensure seamless operations and participation in sales incentives and contests, designed to promote the brand and enhance service delivery. Employees will benefit from a supportive team culture and opportunities for growth as part of a well-established entertainment and dining company. This role is part-time with flexible scheduling, suitable for candidates aged 18 and over, offering a starting pay of $2.33 per hour. Overall, the position promises a rewarding experience for individuals eager to be part of an energetic team committed to delivering exceptional food, drinks, and fun to every guest.
The role available is an exciting opportunity to join the Dave & Buster's team as a Guest Service Representative, where providing top-notch service and memorable customer interactions is key. This position is designed for individuals who thrive in fast-paced, high-energy environments and who are passionate about creating unparalleled guest experiences. The successful candidate will take on responsibilities such as greeting guests warmly, accurately taking and entering orders, managing financial transactions with precision, and maintaining an inviting and clean atmosphere throughout their shift. This role requires a keen ability to multitask, strong communication skills, and a commitment to upholding the company’s standards and procedures, including sanitation and alcohol awareness. Additionally, the position involves collaboration with team members to ensure seamless operations and participation in sales incentives and contests, designed to promote the brand and enhance service delivery. Employees will benefit from a supportive team culture and opportunities for growth as part of a well-established entertainment and dining company. This role is part-time with flexible scheduling, suitable for candidates aged 18 and over, offering a starting pay of $2.33 per hour. Overall, the position promises a rewarding experience for individuals eager to be part of an energetic team committed to delivering exceptional food, drinks, and fun to every guest.
Job Requirements
- Must be at least 18 years of age
- ability to work days, nights and weekends as required
- ability to work in noisy, fast paced environment
- able to lift and carry up to 30 pounds
- ability to stand and walk for entire shift
- ability to bend, stoop and reach frequently
- must read and write basic English
- comply with company dress code
- demonstrate cash handling skills and accurate financial transaction management
Job Qualifications
- High school diploma or equivalent
- previous experience in food service or hospitality preferred
- excellent communication and interpersonal skills
- ability to work in a fast-paced environment
- proficiency in cash handling and POS systems
- strong customer service orientation
- teamwork skills
- reliable and punctual
- ability to multitask
- basic knowledge of food safety and sanitation practices
Job Duties
- Deliver an unparalleled Guest experience through food, drinks and games in a fun environment
- keep immediate supervisor informed of problems and take corrective action
- create a warm, fun atmosphere for Guests and Team Members
- adhere to company sanitation procedures
- manage personal bank and financial transactions accurately
- follow alcohol awareness procedures
- assess Guest demeanor and report concerns to Manager
- greet Guests promptly and take food and drink orders accurately
- maintain thorough knowledge of menu items
- enter orders into Micros system correctly
- ensure proper food garnishing and timely delivery to designated tables
- work efficiently following full hands in, full hands out philosophy
- assist in party setup and breakdown
- bus and reset tables as needed
- support other team members as required
- manage sales on personal Micros keys and complete station work
- participate in sales incentives and contests
- follow portion guidelines for cost control
- ensure ongoing Guest satisfaction by checking back on food and drinks
- keep station clean and orderly
- maintain positive working relationships with team
- communicate effectively to generate enthusiasm about Dave & Buster’s experience
- operate Micros system and handle credit card transactions accurately
- communicate in English
- follow dress code
- be at least 18 years old
Job Criteria
Experience
No experience required
Job Location
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