Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $2.13
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Work Schedule

Flexible
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Benefits

Great pay
Tips
Advancement opportunities
Free parking
Employee Meal
full benefits
Dental Insurance
Vision Insurance

Job Description

SSP America is a leading operator within the travel dining sector, recognized for delivering premium food and beverage services across a diverse portfolio of restaurant brands. With a strong presence in key transportation hubs, SSP America has established its footprint in the Dallas Love Field International Airport through notable outlets such as First Quarter Grill, Catch One at LUV, and AV8 Bar. These establishments combine vibrant culinary experiences with efficient service designed to meet the dynamic demands of travelers and local guests alike. SSP America emphasizes a culture that values inclusivity, professionalism, and continuous growth, providing its team members with opportunities to thrive within the hospitality industry.

The Server role at SSP America involves engaging directly with guests to deliver exceptional dining experiences. Servers are pivotal in maintaining the high standards synonymous with the company’s brand by blending warm, friendly customer interaction with a thorough knowledge of the menu offerings. This position requires adaptability and enthusiasm in a fast-paced, ever-changing environment, where guests’ satisfaction is the primary goal. Servers are not only responsible for taking and inputting orders accurately but also for anticipating guests' needs and providing recommendations that enhance their dining experience. The role involves preparation tasks such as ladling soup, tossing salads, cutting portions of desserts, and brewing coffee, demonstrating a hands-on approach in supporting the kitchen and bar functions. Moreover, servers manage transactional processes including balancing and reconciling checks effectively.

SSP America offers competitive compensation for this position, starting at $2.13 per hour plus tips, making it an appealing opportunity for those seeking both financial rewards and a vibrant workplace culture. The company also highlights open availability requirements and the promise of immediate hiring, which underscores its commitment to staffing agility and responsiveness to guest demands. Advancement opportunities within SSP America foster career growth, allowing Servers to expand their skill sets and potentially ascend into supervisory or management roles. Complementing the role's demands are several benefits designed to support employees’ wellbeing and job satisfaction, including free parking, employee meals, and a comprehensive benefits package. Notably, SSP America pays an average of 80% of monthly premiums per coverage level and extends dental, vision, and various voluntary insurance plan options. This commitment to employee welfare makes SSP America an attractive employer for individuals seeking stability and growth in the hospitality sector.

The Server role is essential to SSP America's mission to delight guests through prompt, courteous service and a deep understanding of the food and beverage products offered. Through a combination of customer engagement, precise order input, efficient table maintenance, and financial reconciliation, servers contribute significantly to the smooth operation of the restaurant outlets at Dallas Love Field International Airport. This position offers a unique experience for those passionate about hospitality and motivated by dynamic, guest-focused challenges. SSP America prides itself on being an equal opportunity employer fostering diversity and inclusion at all levels of the workforce, ensuring fair treatment and advancement for all qualified candidates.

Job Requirements

  • Open availability to work flexible hours including nights, weekends, and holidays
  • Must be at least 18 years of age
  • Ability to stand and walk for extended periods
  • Customer-focused attitude
  • Ability to listen, communicate effectively and work well in a team
  • Willingness to follow all health and safety regulations
  • Ability to handle cash and operate a POS system

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer service or food service role advantageous but not required
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Basic math skills for handling transactions
  • Familiarity with POS systems is a plus
  • Positive attitude and team-oriented mindset

Job Duties

  • Answer questions and offer suggestions regarding food, beverages, and services of the facility
  • Accurately input orders into the POS system
  • Prepare dishes for service, including ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee
  • Observe guests to anticipate their needs and respond to additional requests
  • Clear all dishes away from tables
  • Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments
  • Clear and reset all counters or tables at the conclusion of each course
  • Perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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