Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $2.63
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Work Schedule

Flexible
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Benefits

P.F. Chang's Pay Range (based on experience): $2.63 / hour + tips
competitive pay
flexible scheduling
Paid on the job training
opportunities for advancement – we promote from within
Discounted meals
Employee Referral Program
Exclusive team member discounts
Closed on Thanksgiving and Christmas at most locations
401(k) retirement plan (based on hours worked)
Medical, dental and vision insurance (based on hours worked)
Paid sick leave (in qualifying jurisdictions)

Job Description

P.F. Chang's is a well-known restaurant chain specializing in scratch kitchen cuisine, offering a unique dining experience with a focus on Asian-inspired dishes and fresh ingredients. As a reputable establishment in the casual dining industry, P.F. Chang's is dedicated to providing exceptional hospitality and culinary excellence to its guests. The company is widely recognized for its vibrant atmosphere and commitment to quality service, making it a popular choice for diners seeking a memorable food and beverage experience.

At P.F. Chang's, the commitment to fostering a supportive and engaging work environment is evident in its approach to team member development and customer service. Open positions are available for both full-time and part-time hourly Servers, Waiters, and Waitresses. The pay structure for this role includes a base rate of $2.63 per hour plus tips, which can be a lucrative earning avenue given the emphasis on high-quality guest interactions. P.F. Chang's also highlights its culture of promoting from within, ensuring that employees have opportunities to grow and advance their careers within the restaurant.

The role of a Server at P.F. Chang's is dynamic, requiring a balance of excellent interpersonal skills, attention to detail, and the ability to multitask in a bustling restaurant setting. Team members act as the frontline ambassadors of hospitality, responsible for delivering personalized guest experiences that exceed expectations. From greeting guests and guiding them through the menu to taking and placing food and beverage orders correctly, Servers play a critical role in the overall dining experience. Understanding the restaurant layout and communicating effectively with kitchen staff ensures timely and accurate service. The role also involves handling payments and maintaining sanitation and safety standards throughout service. Training is provided on the job, enabling individuals new to the hospitality industry to develop relevant skills and excel in their position.

In addition to competitive pay and tips, P.F. Chang's offers a variety of benefits designed to support team members both professionally and personally. These benefits include flexible scheduling to accommodate different lifestyles, paid training to ensure team members are prepared and confident, and a range of exclusive discounts both on meals and merchandise. The restaurant also values work-life balance, closing on major holidays like Thanksgiving and Christmas at most locations to give employees time with their families.

Beyond immediate perks, qualified team members have access to further benefits such as a 401(k) retirement plan, medical, dental, and vision insurance, and paid sick leave in certain jurisdictions. Overall, working at P.F. Chang's offers a fulfilling environment where individuals can gain valuable experience in hospitality, enjoy meaningful advancement opportunities, and be part of a passionate community driven by the purpose to celebrate life, family, and food. This positions P.F. Chang's as not just a place to work but a place to grow and thrive in the restaurant industry.

Job Requirements

  • Previous experience is not required
  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must meet state minimum age for serving alcoholic beverages
  • have a current Food Handler's Card where applicable or willingness to obtain
  • ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience
  • Previous experience is not required – we will train you!
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler’s Card where applicable, or we will help you obtain
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • The dine-in food and beverage Servers, Waitress or Waiters are core team members of the scratch kitchen restaurant
  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations
  • Understands the restaurant menu to engage guests on choosing menu items and able to answer guest’s questions
  • Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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