Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) playmaker match
Free mental well-being platform
FREE gameplay
Discounted food and retail items
Weekly meals

Job Description

Topgolf is a leading global sports and entertainment company that has redefined the way people experience fun and social connection through innovative gameplay and interactive environments. Known for its vibrant, energetic atmosphere, Topgolf offers a unique blend of entertainment, food, and beverage services, all designed to create memorable experiences for guests of all ages. With locations worldwide, Topgolf is committed to delivering excellence to its players and guests while fostering a culture of teamwork, inclusivity, and career growth. At its core, Topgolf believes in the unlimited power of play to inspire creativity, forge connections, and drive innovation within its teams and beyond.

The company seeks enthusiastic and fun-loving individuals for a variety of hourly positions, including the role of Bay Host. The Bay Host position is an exciting and dynamic role centered on creating an exceptional experience for every guest that walks through the door. As a Bay Host, you will be the welcoming face of Topgolf, greeting guests with energy and enthusiasm while connecting them with all the entertainment, food, and beverage options available. Your ability to provide excellent customer service, make thoughtful recommendations, and maintain a clean and organized environment will be key factors in delivering memorable experiences. This role requires someone who thrives in a fast-paced, popular setting, can work well as part of a team, and is committed to upholding Topgolf’s core values of Fun, One Team, Excellence, Courage, and Caring.

This role is perfect for individuals who enjoy varied daily tasks and interaction with people from diverse backgrounds. You will play a vital part in setting the stage for fun and connection, making sure guests feel valued and have everything they need for a smooth, enjoyable visit. Topgolf offers competitive hourly wages, potential tips for specific roles, and a comprehensive suite of benefits, including health, dental, vision coverage, 401(k) with playmaker match, and a free mental well-being platform for qualifying employees. In addition to financial and health benefits, employees enjoy perks like free gameplay, discounted food and retail items, and weekly meals, all contributing to a fulfilling and balanced work experience.

The Bay Host role also demands physical stamina and the ability to lift up to 50 pounds, stay active on your feet throughout long shifts, and maintain a positive and professional demeanor in all interactions. Legal age to serve alcohol where required by law is mandatory. If you are passionate about hospitality, enjoy helping others have a great time, and desire a career with growth opportunities in a fun, welcoming environment, Topgolf is eager to meet you and help you thrive.

Job Requirements

  • High school diploma or equivalent
  • previous experience in food and beverage service preferred
  • ability to lift and carry up to 50 pounds
  • ability to stand and be active for most of the shift
  • must be at least the legal age to serve alcohol where required by law
  • enthusiasm for delivering excellent customer experiences
  • willingness to work flexible day, night, and weekend shifts

Job Qualifications

  • Positive attitude
  • ability to work well in a team environment
  • experience serving food and beverages in restaurant, hospitality, or entertainment settings
  • ability to thrive in a busy, high-volume environment
  • excellent communication and customer service skills
  • legal age to serve alcohol where required by law

Job Duties

  • Welcome Players to their bays with energy and enthusiasm
  • connect the dots on why they’re visiting and share all the cool things Topgolf offers
  • actively recommend food, beverage, and gaming options tailored to their visit
  • provide outstanding food and beverage recommendations
  • take orders quickly and accurately
  • keep bay areas clean and organized by clearing tables and refilling drinks
  • work collaboratively with fellow Playmakers to deliver an unforgettable Player experience
  • assist with safety and sanitation standards
  • live the Topgolf values of Fun, One Team, Excellence, Courage, and Caring daily

Job Criteria

Experience

No experience required


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