Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.00 - $16.75
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
flexible schedule
Job Description
Plum Market Food Service is a renowned food service provider located within the bustling Eppley Airfield, serving a diverse range of travelers and airport personnel. Known for its commitment to quality food, exceptional customer service, and a welcoming atmosphere, Plum Market Food Service offers a unique dining experience in a high-traffic airport setting. The establishment prides itself on creating a friendly, professional environment where guests can enjoy quick and satisfying meals and beverages while passing through one of the region's major airports. As a part of a larger network of specialty food markets and restaurants, Plum Market Food Service at Eppley Airfield emphasizes fresh ingredients, innovative menu items, and a customer-centric approach that sets it apart from typical airport dining options.
The Server role at Plum Market Food Service at Eppley Airfield is a pivotal position involving direct interaction with guests to ensure their dining experience is swift, enjoyable, and meets high standards of service. This full-time or part-time, non-exempt position requires servers to efficiently take and process food and beverage orders using a point-of-sale system, serve a variety of drinks including alcoholic beverages, and assist in preparing specialty coffee and espresso drinks. Servers play an essential role in maintaining cleanliness and organization in their work areas, restocking supplies, and adhering to stringent food safety, sanitation, and airport compliance regulations. The environment is fast-paced and dynamic, requiring adaptability, quick thinking, and strong multitasking abilities.
Serving as a face of Plum Market Food Service, servers must greet guests warmly, provide detailed menu information, answer questions, and make recommendations to enhance the customer experience. The role demands physical stamina for standing long periods and managing moderate lifting duties. Flexibility is critical as shifts can vary, including early mornings, evenings, weekends, and holidays. Candidates with prior experience in food service, especially in airport or high-traffic hospitality settings, are highly valued. The role also involves undergoing an airport background check and obtaining necessary certifications like ServSafe within the first six months of employment, assuring compliance and safety standards.
Beyond front-of-house responsibilities, there is an emphasis on teamwork and cooperative support during peak and off-peak hours, including assisting with opening and closing duties. This server position offers a unique opportunity for individuals who enjoy fast-paced environments and guest interaction, fostering skills that are transferable across the hospitality industry. Plum Market Food Service supports the professional growth of its employees and encourages the development of skills such as bilingual communication and advanced beverage preparation for greater career advancement opportunities.
The Server role at Plum Market Food Service at Eppley Airfield is a pivotal position involving direct interaction with guests to ensure their dining experience is swift, enjoyable, and meets high standards of service. This full-time or part-time, non-exempt position requires servers to efficiently take and process food and beverage orders using a point-of-sale system, serve a variety of drinks including alcoholic beverages, and assist in preparing specialty coffee and espresso drinks. Servers play an essential role in maintaining cleanliness and organization in their work areas, restocking supplies, and adhering to stringent food safety, sanitation, and airport compliance regulations. The environment is fast-paced and dynamic, requiring adaptability, quick thinking, and strong multitasking abilities.
Serving as a face of Plum Market Food Service, servers must greet guests warmly, provide detailed menu information, answer questions, and make recommendations to enhance the customer experience. The role demands physical stamina for standing long periods and managing moderate lifting duties. Flexibility is critical as shifts can vary, including early mornings, evenings, weekends, and holidays. Candidates with prior experience in food service, especially in airport or high-traffic hospitality settings, are highly valued. The role also involves undergoing an airport background check and obtaining necessary certifications like ServSafe within the first six months of employment, assuring compliance and safety standards.
Beyond front-of-house responsibilities, there is an emphasis on teamwork and cooperative support during peak and off-peak hours, including assisting with opening and closing duties. This server position offers a unique opportunity for individuals who enjoy fast-paced environments and guest interaction, fostering skills that are transferable across the hospitality industry. Plum Market Food Service supports the professional growth of its employees and encourages the development of skills such as bilingual communication and advanced beverage preparation for greater career advancement opportunities.
Job Requirements
- high school diploma or equivalent
- previous experience in food service or retail preferred
- ability to handle cash transactions accurately
- must be able to stand for long periods and lift up to 30 lbs
- availability for flexible shifts including early mornings, evenings, weekends, and holidays
- must pass a background check and airport security clearance
- basic knowledge of food safety standards
- willingness to obtain required certifications within six months
- effective communication skills
- ability to work well in a team environment
Job Qualifications
- Previous experience as a server, cashier, or other front-of-house position in food service or retail preferred
- strong customer service and multitasking skills
- ability to work efficiently in a fast-paced environment
- basic math and cash handling experience
- ability to stand for extended periods and lift up to 30 lbs
- must be available to work flexible hours including early mornings, evenings, weekends, and holidays
- must pass an airport background check and qualify for badging
- familiarity with commercial espresso machines and beverage preparation
- experience working in airports or high-traffic hospitality settings
- obtain necessary certifications within six months of employment (i.e. ServSafe Food Handler/Alcohol)
- bilingual communication skills are a plus
Job Duties
- Greet guests with a positive and professional attitude
- take accurate food and beverage orders and enter them into the point-of-sale (POS) system
- serve food and drinks promptly including alcoholic beverages
- provide menu guidance and answer questions about items and specials
- accurately operate the point-of-sale system to process guest transactions
- assist with preparing espresso drinks, brewed coffee, teas, and specialty beverages according to company standards
- maintain a clean, organized, and well-stocked beverage station and register area
- restock items including cups, lids, condiments, milk, and grab-and-go offerings
- follow proper food safety, sanitation, and airport compliance procedures
- respond to guest questions and offer recommendations on products and beverages
- support teammates with service, stocking, and cleaning tasks during slower periods or peak times
- assist with opening and closing duties for the server and bar stations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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