Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.00 - $15.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee recognition programs
flexible scheduling
Job Description
WellQuest Living is a reputable senior living community dedicated to providing high-quality care and exceptional dining experiences to its residents. The community focuses on fostering an environment where residents feel valued, comfortable, and cared for through personalized services and a team-oriented approach. With an emphasis on respect, dignity, and customer satisfaction, WellQuest Living seeks to deliver not only essential care but also enriching life experiences to seniors in a warm and welcoming atmosphere. The community consistently aims to enhance the quality of life for its residents through compassionate staff and comprehensive support services. Known for its commitment to resident satisfaction and exemplary service standards, WellQuest Living maintains a strong reputation within the senior care industry. This environment encourages growth, teamwork, and professional development for employees, making it a desirable place to work for individuals passionate about service and caregiving.
The Server position plays a crucial role within WellQuest Living’s Dining Services department. This role is responsible for serving food to residents, family members, and visitors in a friendly, courteous, and professional manner. Reporting to the Executive Chef or Dining Services Manager, the Server ensures that each meal service contributes positively to the overall resident dining experience. Duties include taking accurate food and beverage orders, assisting residents with menu selections, serving meals according to proper etiquette, and maintaining high presentation standards for served dishes. Additionally, the Server supports the dining environment by preparing the dining room before meals, cleaning and stocking as needed, and cooperating with kitchen staff to resolve any issues or order discrepancies. This role demands attentiveness to resident needs, compliance with service standards, and a helpful attitude that prioritizes resident satisfaction. The Server also participates in community marketing efforts through positive public interactions and ensures safety and hygiene standards are strictly followed. The position offers a meaningful opportunity to contribute directly to the well-being and happiness of senior residents while working as part of a collaborative team dedicated to excellent dining service in a respectful and caring setting. This employment opportunity is suitable for individuals seeking a dynamic and rewarding role in a senior living environment. The salary and benefits package will be competitive and reflective of the candidate’s experience and qualification, emphasizing support, stability, and a positive work culture within WellQuest Living.
The Server position plays a crucial role within WellQuest Living’s Dining Services department. This role is responsible for serving food to residents, family members, and visitors in a friendly, courteous, and professional manner. Reporting to the Executive Chef or Dining Services Manager, the Server ensures that each meal service contributes positively to the overall resident dining experience. Duties include taking accurate food and beverage orders, assisting residents with menu selections, serving meals according to proper etiquette, and maintaining high presentation standards for served dishes. Additionally, the Server supports the dining environment by preparing the dining room before meals, cleaning and stocking as needed, and cooperating with kitchen staff to resolve any issues or order discrepancies. This role demands attentiveness to resident needs, compliance with service standards, and a helpful attitude that prioritizes resident satisfaction. The Server also participates in community marketing efforts through positive public interactions and ensures safety and hygiene standards are strictly followed. The position offers a meaningful opportunity to contribute directly to the well-being and happiness of senior residents while working as part of a collaborative team dedicated to excellent dining service in a respectful and caring setting. This employment opportunity is suitable for individuals seeking a dynamic and rewarding role in a senior living environment. The salary and benefits package will be competitive and reflective of the candidate’s experience and qualification, emphasizing support, stability, and a positive work culture within WellQuest Living.
Job Requirements
- Must have criminal record clearance
- Ability to communicate effectively
- Ability to stand and walk for extended periods
- Ability to work flexible daily schedule
- Ability to follow safety and sanitation procedures
- Willingness to work cooperatively with team members
- No specific educational requirements
Job Qualifications
- None required
- Ability to communicate effectively with residents, family members, visitors and team members
- Customer service experience preferred
- Ability to work in a fast-paced environment
- Ability to follow safety and sanitation procedures
- Ability to stand and walk for extended periods
- Ability to work flexible hours and shifts
- Previous experience in food service or hospitality preferred
Job Duties
- Make resident satisfaction the number one priority
- Serve meals to residents, family members and visitors in a professional, dignified, efficient and courteous manner
- Assure compliance with all proper serving techniques/etiquette (e.g., serving from left, clearing used dishes between courses, etc.)
- Assist residents with menu selections as needed
- Accurately and professionally take residents and guests’ food and beverage orders
- Verify food prepared matches items ordered on POS
- Ensure food orders reflect special requests, including menu substitutions
- Identify how various menu items are prepared, ingredients, and cooking methods especially for daily specials for residents and guests
- Ensure that plates are presentable before serving
- Bring and serve food using large oval trays and tray stands
- Prepare to-go or delivery orders appropriately
- Serve as a liaison with kitchen and dining room staff to make corrections or adjustments to orders as necessary
- Track residents’ attendance at meals
- Deliver meals to resident rooms as required
- Prepare dining room prior to each meal by performing necessary cleaning and stocking (salt shakers, pepper shakers, sugar bowls)
- Check dining room stock and nourishments
- Pull old items and restock as necessary
- Clean tables and chairs after meals and pick up floor areas
- Bus tables and return all dishes to the kitchen
- Maintain clean and sanitary work environment at all times
- Report equipment safety issues to Culinary Services Director or Dining Services Manager
- Cooperate to get work done and is flexible with daily schedule
- Assist in food inventory and/or wash dishes when needed
- Assist in breaking down deliveries and puts away stock as needed
- Follow standards for time and attendance
- Display tact and friendliness when dealing with residents, families and visitors
- Provide support to community’s marketing efforts through positive/friendly interaction during all property tours and telephone contact with the public, and as directed by a supervisor
- Communicate any observed or suspected resident change of condition to a supervisor immediately
- Maintain a safe and secure environment for all staff, residents and guests, following established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
- Support a positive and professional image through actions and dress
- Performs other duties consistent with the position as assigned by the Culinary Services Director or Dining Services Director
Job Criteria
Experience
No experience required
Job Location
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