Job Overview

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Employment Type

Temporary
Full-time
Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $26.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
overtime pay
Career development opportunities

Job Description

This job opportunity is with a well-established restaurant chain known for its commitment to delivering exceptional dining experiences and high-quality service to its customers. The company operates multiple restaurant brands and locations, each tailored to provide an inviting atmosphere and delicious food options that cater to a diverse clientele. With a strong emphasis on customer satisfaction, teamwork, and operational excellence, the company prides itself on maintaining a professional yet friendly environment for both its employees and guests. Known for fostering career growth and offering competitive compensation, the restaurant provides a supportive workplace where employees can develop their skills and advance within the hospitality industry.

The position available is focused on delivering top-tier customer service as a Front-of-House team member who greets customers, takes food and beverage orders, and ensures an enjoyable dining experience from start to finish. This role requires individuals who are not only friendly and efficient but also attentive to detail, capable of handling multiple tasks simultaneously, and committed to upholding the company’s service standards. The role involves welcoming guests in a courteous manner, suggesting menu items to enhance the dining experience, preparing appetizers and beverages, and managing payments accurately. It also includes responsibilities for maintaining cleanliness and orderliness in the dining area and working closely with other team members to ensure smooth service flow.

Compensation for this role ranges from $16.00 to $26.00 per hour, with earnings varying depending on factors such as the specific restaurant brand, geographic location, individual experience, applicable minimum wage, and hours worked including potential overtime. This pay range reflects the company's dedication to offering competitive wages while promoting a fair and equitable work environment. The position suits candidates with prior experience in high-volume restaurant settings who are flexible, reliable, and capable of meeting physical demands such as lifting food trays up to 25 pounds and standing for extended periods. This job is well-suited for team players who thrive in dynamic, fast-paced environments and are eager to contribute to a positive guest experience while adhering to health and safety regulations.

Job Requirements

  • Minimum of 1 year experience in a high volume restaurant preferred
  • must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
  • must have sufficient mobility to move and or operate in work area
  • must be able to lift and carry food trays weighing up to 25lbs

Job Qualifications

  • Ability to communicate with guests
  • flexible and reliable
  • team player
  • sufficient mobility to move and or operate in work area
  • ability to observe and differentiate between monetary denominations
  • ability to observe and ensure product is prepared and presented in accordance with company requirements

Job Duties

  • Greet all customers, apply suggestive selling techniques, record orders, ensure prompt placement of orders, follow up to ensure guest satisfaction, remove unneeded dishes and utensils
  • prepare appetizers, desserts and beverages for customers
  • greet and seat customers in the order in which they arrive and introduce feature of the day
  • collect payment from customers in accordance with established cash handling procedures
  • clear remaining items from tables, clean and preset tables
  • perform cleaning and stocking duties as assigned
  • periodically assist other service personnel
  • resolve guest complaints and notify management of any complaints received

Job Criteria

Experience

Mid Level (3-7 years)


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