Server

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $25.00 - $1.00

Work Schedule

Standard Hours

Benefits

extra pay for holidays worked

90% paid medical and vision premiums

100% paid life insurance and vision premiums

Career development and opportunities for advancement

Job Description

SSP America is a leading provider of food and beverage services in travel locations worldwide, including airports and train stations. As a dynamic and fast-growing company, SSP America specializes in delivering high-quality dining experiences characterized by diverse menus and exceptional customer service. The organization operates a wide range of restaurants, cafes, bars, and quick-service outlets, catering to the needs of travellers and visitors seeking convenient yet satisfying dining options. With a focus on innovation and quality, SSP America aims to create memorable moments for customers while fostering a supportive and rewarding work environment for employees.

We are currently seeking dedicated and enthusiastic Servers to join our team. This role is integral to our commitment to providing outstanding customer service and ensuring each guest feels valued and satisfied with their dining experience. As a Server at SSP America, you will be the face of our brand, responsible for handling customer inquiries, taking accurate orders, and delivering meals promptly and courteously. This position offers competitive pay starting at $4 per hour plus tips, with the potential to earn up to an average of $25 per hour. Employees also benefit from predictable schedules, with most restaurants closing by 9 PM, allowing for a healthy work-life balance.

The Server role involves multitasking and attention to detail, where you must be adept at operating point-of-sale (POS) systems, maintaining clean dining areas, and responding proactively to guest needs. You'll collaborate closely with kitchen and bar staff to ensure seamless service and enhance customer satisfaction. Beyond the immediate job duties, SSP America invests in your professional growth, offering career development opportunities and potential pathways for advancement within the company. Benefits include extra pay for holidays worked, 90% paid medical and vision insurance premiums, fully paid life insurance, and vision coverage. We're looking for candidates who are passionate about hospitality, possess strong communication skills, and have prior serving experience. Joining SSP America means becoming part of a diverse, inclusive workplace that values equal opportunity and provides reasonable accommodations during the application process.

Job Requirements

1 year experience in restaurant serving
High school diploma preferred
Verbal and written communication skills
Ability to read, speak, and understand English to communicate with guests and take orders
Experience dealing with customer service issues
Basic math skills for operating cash register, making change, totaling guest checks, counting bank, preparing cash drops
Food handler’s permit as required by law
Brand certification as required
Ability to remember, recite, and promote the variety of menu items
Ability to operate a keyboard and POS procedures to pre-check an order and close out a check
Ability to stand and work in confined spaces for extended periods

Job Qualifications

1 year experience in restaurant serving
High school diploma preferred
Verbal and written communication skills
Ability to read, speak, and understand English to communicate with guests and take orders
Experience dealing with customer service issues
Basic math skills for operating cash register, making change, totaling guest checks, counting bank, preparing cash drops
Food handler’s permit as required by law
Brand certification as required
Ability to remember, recite, and promote the variety of menu items
Ability to operate a keyboard and POS procedures to pre-check an order and close out a check
Ability to stand and work in confined spaces for extended periods

Job Duties

Answer questions and offer suggestions regarding food, beverages, and services of the facility
Accurately input orders into the POS system
Prepare dishes for service, including ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee
Observe guests to anticipate their needs and respond to additional requests
Clear all dishes away from table
Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments
Clear and reset all counters or tables at the conclusion of each course
Other duties as assigned