Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.75 - $16.25
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Work Schedule

Standard Hours
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Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Employee Discounts
recognition programs
Employee events

Job Description

Cracker Barrel is a beloved American dining and retail establishment that has been serving guests since 1969. Known for its warm, welcoming atmosphere, Cracker Barrel combines a unique dining experience with a country store offering that draws visitors in with nostalgia and comfort. The company operates more than 70,000 team members nationwide, emphasizing a culture that values teamwork, inclusivity, and community. Cracker Barrel prides itself not just on the meals it serves, but also on the moments it helps create for guests and employees alike. It is a place where people come to reconnect with good food, friendly faces, and memorable experiences. With a reputation rooted in country hospitality, Cracker Barrel offers a stable, nurturing work environment with opportunities for growth and advancement through comprehensive training programs and benefits.

The Server role at Cracker Barrel is integral to delivering the friendly, thoughtful hospitality the brand is known for. Servers are not just order-takers but are the heart of the guest experience, ensuring that every visitor feels appreciated and cared for from the moment they walk through the door until their meal is complete. The position is designed for individuals who enjoy engaging with customers, thrive in a team-oriented atmosphere, and can multitask efficiently in a fast-paced environment. Servers create moments that matter with simple but meaningful touches like remembering a guest's preferences, anticipating their needs, and providing genuine, attentive service. The company values a positive attitude, quick learning capabilities, and a commitment to teamwork. Importantly, Cracker Barrel emphasizes fairness by ensuring that servers receive 100% of their tips with no tip sharing, highlighting their respect for individual effort and contribution.

This role is open to candidates with no prior restaurant experience, as Cracker Barrel provides full training to set new team members up for success. The company offers competitive pay with weekly wages and same-day pay access, reinforcing its commitment to supporting its employees financially. In addition to a supportive pay structure, the server role includes access to health insurance from day one for both full-time and part-time workers, paid vacation time, an employee assistance program, and benefits designed to encourage long-term growth and development. These benefits include a 401(k) plan with company matching after 90 days, an employee stock purchase program, and a suite of perks including discounts on food, retail items, and additional exclusive offers like travel, cell phone, and home discounts.

Cracker Barrel also focuses on fostering a culture of belonging by providing onboarding, continuous training, and development opportunities aimed at helping employees thrive in their roles. Recognition programs and employee events further promote a sense of community and appreciation among the staff. Their inclusive hiring practices reflect a dedication to equal opportunity employment, ensuring a diverse workforce free from discrimination. Joining Cracker Barrel as a server means becoming part of a team that values your contribution, supports your growth, and invites you to be a part of good company. It is ideal for those looking for a dynamic role where customer service excellence meets personal and professional opportunity within a respected, nationwide brand.

Job Requirements

  • high school diploma or equivalent preferred
  • good communication skills
  • ability to multitask
  • positive attitude
  • ability to work in a team
  • available to work flexible hours including weekends and holidays
  • no prior restaurant experience required, training provided

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to multitask in a fast-paced environment
  • friendly and positive attitude
  • willingness to learn and adapt quickly
  • team-oriented mindset
  • previous customer service or hospitality experience is a plus but not required

Job Duties

  • greet guests and provide friendly, attentive service
  • take accurate food and drink orders
  • deliver orders promptly and check on guest satisfaction
  • handle multiple tables and tasks efficiently
  • maintain a clean and organized work area
  • collaborate with team members to ensure smooth service
  • communicate guest needs and preferences to kitchen staff

Job Criteria

Experience

No experience required


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