Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.00 - $18.25
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Work Schedule

Flexible
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
PAR training program
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts
recognition programs
Employee events

Job Description

Cracker Barrel is a well-established and beloved restaurant and retail chain known for its distinctive country hospitality and warm, welcoming atmosphere. Since its founding in 1969, Cracker Barrel has grown to include over 70,000 team members nationwide, with a reputation for serving up not just delicious food but creating an experience that feels like home. The company’s core values revolve around community, quality, and genuine care for each guest and employee. Cracker Barrel prides itself on being a place where guests can gather for hearty meals made with care and enjoy an inviting environment that combines the charm of Southern cuisine with an engaging retail store featuring unique and nostalgic items. This blend of dining and shopping creates a unique guest experience that sets Cracker Barrel apart in the casual dining industry.

As a member of the Cracker Barrel team, you become part of a company that values teamwork and mutual respect. The culture fosters a sense of belonging and community, encouraging employees to take pride in the work they do together. The company offers competitive pay with weekly wages and same-day pay access, ensuring employees are rewarded promptly for their efforts. Cracker Barrel also supports the health and wellbeing of its employees with health insurance eligibility from day one for both full and part-time team members, vacation time, and access to an employee assistance program. Furthermore, Cracker Barrel invests in the personal and professional growth of its employees, providing an industry-leading training program called PAR, available from day one, and opportunities for advancement. Employees can also benefit from a 401k plan with company matching after 90 days and an employee stock purchase program, adding financial benefits beyond regular wages.

The role of a server at Cracker Barrel is integral to delivering the company’s promise of country hospitality. Servers play a crucial role in ensuring guests feel appreciated and cared for during their visit. This position goes beyond simply taking orders and serving food; it involves creating memorable moments through attentiveness, kindness, and personalized service. Servers are encouraged to engage with guests, asking about their day and anticipating their needs, such as providing an extra lemon for iced tea or knowing exactly when to clear a plate. This attention to detail helps to make every guest’s dining experience special.

For those who enjoy working as part of a team, have a positive attitude, are quick learners, and can manage multiple tasks efficiently, Cracker Barrel’s server position offers a welcoming environment where these skills can shine. New employees do not need prior restaurant experience, as the company offers comprehensive training to equip servers with the knowledge and skills necessary for success. Tipping is straightforward at Cracker Barrel, with servers retaining 100 percent of their tips, demonstrating the company’s commitment to rewarding hard work fairly.

In addition to a supportive work environment and competitive pay, employees enjoy a range of perks, including significant discounts on food and retail items and exclusive deals on travel, home goods, and cell phone services. The company also fosters a culture of recognition and community through employee events and programs designed to celebrate achievements and bring team members together. Overall, working as a server at Cracker Barrel provides an opportunity to be part of a company that values genuine hospitality, offers meaningful career growth, and supports employees in balancing work and life effectively.

Job Requirements

  • High school diploma or equivalent
  • Ability to stand for extended periods
  • Effective communication skills
  • Ability to multitask and work under pressure
  • Availability to work flexible hours including weekends and holidays
  • Positive and friendly demeanor
  • Willingness to learn and follow company policies

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is beneficial but not required
  • Strong communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Positive attitude and willingness to learn
  • Team-oriented mindset

Job Duties

  • Greet guests warmly and provide exceptional customer service
  • Take accurate food and beverage orders
  • Serve food and drinks promptly and courteously
  • Anticipate guest needs and respond promptly
  • Maintain cleanliness and organization of the dining area
  • Handle guest requests and resolve issues professionally
  • Process payments accurately and efficiently

Job Criteria

Experience

No experience required


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