Server

The RoofTop Bistro is a distinguished dining establishment known for providing an exceptional gastronomic experience in a sophisticated yet comfortable ambiance. Situated to offer guests panoramic views and an innovative menu, this bistro specializes in delivering high-quality food and beverage services that cater to a diverse clientele. Known for blending culinary excellence with personalized service, the RoofTop Bistro has established itself as a preferred destination for those seeking both a memorable meal and a welcoming atmosphere.

This opportunity is for the role of a Server within the Food and Beverage Department at the RoofTop Bistro. The position operates from 3 pm to 11 pm and offers an hourly starting wage of $16.90 plus tips. The server role is integral to the restaurant's mission by ensuring each guest receives a friendly, attentive, and personalized dining experience. Reporting to the Director of Food & Beverage Manager and the Food and Beverage Supervisor, the Server is responsible for selling and serving food and drinks professionally and courteously, receiving guests with a warm welcome and aiming to exceed customer expectations through diligent and responsive service.

In this role, you will engage in a variety of essential functions that touch every aspect of the guest experience. Duties include greeting and acknowledging patrons, providing detailed explanations about menu items, taking accurate food and beverage orders, and entering these orders into the POS system to ensure accuracy and efficiency. You will maintain cleanliness and organization within the dining area, anticipate guests' needs proactively, and ensure that all requests are met promptly. Additionally, the Server prepares and presents bills, processes payments, and handles credit card transactions, contributing to smooth and error-free checkout processes.

The position demands excellent communication and multitasking skills alongside a basic familiarity with point-of-sale technology and drink recipes. You will play a crucial role in ensuring responsible alcohol service, including checking IDs to verify legal drinking age, monitoring guest behavior related to alcohol consumption, and intervening when necessary by offering alternatives such as taxi services. This commitment to safety and legal compliance is as vital as delivering exemplary service.

The RoofTop Bistro values teamwork and encourages its servers to support each other actively. You will be expected to maintain a professional appearance, practice good hygiene, and complete required training, especially regarding responsible alcohol service. This dynamic position offers shifts aligned with business demands, including weekends, holidays, and special events, which require flexibility and a positive, fun attitude.

Overall, the Server position at the RoofTop Bistro is designed for individuals passionate about hospitality, eager to contribute to a lively, upscale dining environment, and capable of fostering excellent customer relationships through skillful salesmanship and outstanding service.