Server

Cambridge, MA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $6.75

Work Schedule

Flexible

Benefits

Opportunities for advancement

Referral program

Paid sick time

Employee assistance program

Health Insurance

401(k) matching

Job Description

Ruth's Chris Steak House is a renowned upscale restaurant chain that has been serving exquisite steaks and delivering legendary hospitality since its establishment in 1965. Known for its commitment to quality, excellence, and a memorable dining experience, Ruth's Chris has grown into a respected brand with locations worldwide. The company prides itself on fostering a culture that treats its team members like family, providing a supportive and inclusive work environment where employees can develop personally and professionally. The restaurant's success is driven by passionate and hard-working staff dedicated to creating special moments for each guest. Ruth's Chris offers not only a dynamic workplace but also excellent benefits and opportunities for career growth, making it an attractive choice for individuals looking for a rewarding hospitality career.

This job opportunity is for individuals eager to join an elite team that values exceptional service and hospitality. The role involves serving guests with warmth and professionalism, ensuring guests receive an outstanding dining experience that meets the high standards Ruth's Chris is known for. As a team member, you will engage directly with guests, guide them through the menu, take accurate orders, and ensure prompt and impeccable food and beverage service. This position emphasizes a guest-first mindset, requiring effective communication skills, calmness under pressure, and problem-solving abilities. Employment includes an hourly wage of $6.75 plus tips, with eligibility for health insurance when working an average of 30 hours per week. Employees also benefit from a 401(k) plan with a competitive match, dining discounts, an employee assistance program, paid sick leave, paid family and medical leave, a referral bonus program, and ample opportunities for training and career advancement. This is an excellent role for those who want to start a hospitality career in a supportive and growth-oriented environment, with the chance to develop legendary service skills that can open doors to future opportunities.

Job Requirements

High school diploma or equivalent preferred
Ability to provide friendly and attentive service
Capable of accurately taking and recording food and beverage orders
Ability to maintain composure under pressure
Good communication skills
Availability to work flexible hours including evenings and weekends
Willingness to be a team player and contribute to a positive work environment

Job Qualifications

High school diploma or equivalent preferred
Prior experience in a customer service or hospitality role is an asset
Strong interpersonal and communication skills
Ability to work efficiently in a fast-paced environment
Positive attitude and a passion for delivering exceptional guest experiences
Ability to multi-task and handle stressful situations with professionalism
Willingness to learn and grow within the company

Job Duties

Greet guests immediately, guide them through menus, while demonstrating genuine hospitality
Provide friendly and attentive service that makes guests feel well taken care of and builds their intent to return
Accurately record food orders ensuring each guest receives their meal to their exact specifications
Ensure all food and beverages are served promptly, garnished correctly, and meet the Ruth's Chris standard of excellence
Demonstrate a guest-first mindset by placing a high priority on the guest experience
Effectively communicate with guests and other team members
Stay calm under pressure and demonstrate problem-solving skills