Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $8.50 - $14.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive pay
same day pay access
health insurance eligibility on day 1
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a beloved American restaurant and retail chain known for its unique blend of Southern hospitality, home-style cooking, and a charming country store experience. Since its inception in 1969, Cracker Barrel has grown into a prominent dining destination with more than 70,000 team members nationwide. The company takes great pride in its roots, welcoming guests with a warm, inviting environment where they can enjoy generous portions of comforting food and discover unexpected finds in the retail section. Cracker Barrel is more than just a restaurant; it is a gathering place where people reconnect and feel at home, making it a special place for both guests and employees alike.

The role of server at Cracker Barrel is essential to delivering the company's signature country hospitality. Servers are the face of the restaurant, responsible for creating memorable guest experiences through personalized service, attention to detail, and a positive attitude. This is more than just taking orders and delivering food – it involves consistently anticipating guest needs, such as bringing extra condiments, engaging in friendly conversation, and ensuring timely clearing of plates. Cracker Barrel servers take pride in their ability to connect with guests and foster an atmosphere of appreciation and friendliness.

One of the unique features of this server position is the company’s no tip-pooling policy, meaning servers keep 100% of their earned tips. This makes the role not only rewarding but also highly motivating for individuals who thrive on personal performance and guest interaction.

Cracker Barrel welcomes individuals from all backgrounds, including those with no prior restaurant experience. The company offers comprehensive training to equip new servers with the skills and knowledge needed to succeed. Employees have the opportunity to grow within the company through its industry-leading PAR training program, ensuring continuous development from day one. With a team-first culture, Cracker Barrel values employees who bring quick learning capabilities, multitasking skills, and a positive mindset to the table.

Additionally, Cracker Barrel supports its employees’ well-being with a range of benefits aimed at both full and part-time team members. These include eligibility for health insurance from day one, vacation time, access to an employee assistance program, a 401k plan with company matching after 90 days, and an employee stock purchase program. Employees also enjoy exclusive discounts on food and retail items, along with unique perks related to home, travel, and more.

By joining Cracker Barrel as a server, you become part of a culture that fosters belonging, recognition, and growth. The company's commitment to inclusivity ensures qualified applicants are considered fairly regardless of race, color, religion, gender identity or expression, sexual orientation, or other protected classes. This role offers a meaningful opportunity to develop your hospitality career in a supportive, team-oriented environment where every moment matters.

Job Requirements

  • Must be at least 18 years old
  • Available to work flexible shifts including evenings, weekends, and holidays
  • Strong communication skills
  • Ability to stand for extended periods
  • Reliable and punctual
  • Ability to handle multiple tasks and work in a team environment
  • Positive attitude and eagerness to provide excellent customer service

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service or hospitality experience is a plus but not required
  • Strong communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Positive attitude and team-first mindset
  • Willingness to learn and adapt quickly
  • Basic math skills for handling cash and processing payments

Job Duties

  • Greet guests with a warm and friendly attitude
  • Take accurate food and beverage orders
  • Provide attentive and personalized service to create a great guest experience
  • Manage multiple tables and prioritize tasks effectively
  • Clear plates and reset tables promptly
  • Handle guest requests and resolve issues with professionalism
  • Ensure cleanliness and organization of the dining area

Job Criteria

Experience

No experience required


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