Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $10.00 - $16.75
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

employee discount
Gifts for work anniversaries
flexible schedule
Training and development opportunities
Positive team environment
recognition programs

Job Description

Cinepolis USA is a premier luxury cinema exhibitor dedicated to transforming the traditional movie-going experience into an indulgent, memorable event for guests. Headquartered in Dallas, Texas, Cinepolis USA currently operates 26 luxury and premium theaters across key states such as California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio. The company is part of Cinepolis International, which stands as the most popular movie theater exhibitor worldwide. With a strong foundation based on innovation, hospitality, and a deep love of film, Cinepolis continues to grow and expand its mission of providing outstanding cinematic experiences.

Cinepolis USA's theater concepts, including "Cinepolis Luxury Cinemas" and "Movie House & Eatery," offer guests an elevated experience that combines gourmet dining options with state-of-the-art movie presentation technology. This high-end approach caters to movie lovers who seek not just to watch a film but to savor every moment within a refined atmosphere. The company emphasizes exceptional customer service, upscale amenities, and a commitment to quality that consistently sets it apart in the competitive entertainment industry.

The role of a Server at Cinepolis USA is vital to ensuring guests receive seamless and attentive service that complements their movie experience. Servers act as the essential connection between guests and the kitchen, taking food and beverage orders accurately, relaying them promptly, and delivering dishes with professionalism and warmth. The position requires a proactive and hospitable mindset, with an emphasis on fostering a welcoming environment, guiding guests through menu options, and suggesting specials or upgrades that enhance their enjoyment.

Servers must possess excellent interpersonal and communication skills, as they frequently interact with guests, team members, and management. Their responsibilities include managing orders efficiently through the point of sale system, handling payments with care—even under the pressure of a busy theater environment—and maintaining the cleanliness of dining areas to uphold the luxurious ambiance. Additionally, Servers are trained in alcohol service and safety, ensuring compliance with regulations and protecting the well-being of patrons.

This dynamic role demands the ability to multitask within a fast-paced setting, all while maintaining a positive attitude and dedication to quality service. Servers at Cinepolis USA are empowered to resolve guest complaints thoughtfully and collaborate with team members to create an overall exceptional experience. The position offers flexible working hours, including evenings, weekends, and holidays, reflecting the operational hours of the theaters.

Working at Cinepolis USA comes with benefits that celebrate and reward team members. Employees enjoy generous discounts on tickets, food, and beverages, alongside the recognition of milestone anniversaries with special gifts. The company fosters an inclusive and supportive work environment where every team member is valued as the core of its success.

As a Server, joining Cinepolis USA means becoming part of a global leader in luxury cinema entertainment. It is an opportunity to develop professional skills within a thriving company that strives to innovate and deliver excellence in every screening. Candidates who bring enthusiasm, integrity, and commitment will find a fulfilling career path where they play a critical role in shaping guest experiences at the intersection of hospitality and film.

Job Requirements

  • Must be 18 years or older
  • Minimum 1 year of full service serving experience
  • Must hold ServSafe, Food Handler's, and Alcohol certifications
  • Ability to stand, walk, lift, twist, traverse stairs, and bend frequently
  • Ability to use Vista Point of Sale System and perform basic math
  • Excellent interpersonal and communication skills
  • Strong analytical and problem-solving abilities
  • Ability to work flexible hours including holidays and weekends
  • Maintain a positive attitude in a fast-paced environment
  • Ability to handle difficult situations with integrity
  • Ability to occasionally lift up to 50 pounds with assistance

Job Qualifications

  • Must be 18 years or older
  • 1+ years of full service serving experience
  • ServSafe certification
  • Food Handler's certification
  • Alcohol certification
  • Ability to work with Vista Point of Sale System and perform basic math
  • Strong interpersonal skills for interacting with employees, guests, and management
  • Strong analytical and problem-solving skills
  • Great communication skills with the ability to handle difficult and stressful situations in a positive manner
  • Flexible working hours including holidays and weekends

Job Duties

  • Be proactive with greeting all guests in the theater before they request for service
  • Answer Plex Call System in a timely manner to further assist guests
  • Embody nice and amazing service by following all In Seat Dining procedures
  • Guide guests through the menu and suggest promotions, addons, or upselling, demonstrating knowledge of menu and Cinepolis offerings
  • Greet guests and say goodbye to guests whenever possible
  • Demonstrate passion, commitment, and integrity at all times by running food and beverages, bussing trays and cleaning seats, and helping other team members whenever possible
  • Ensure all food orders are inputted rapidly and accurately in point of sale system and check back with guests to ensure they have received their orders and everything they need to enjoy their meal

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef