Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $17.25
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
employee discount
Training and Development
recognition programs

Job Description

Cracker Barrel is a renowned American restaurant and retail company that has been serving guests since 1969. Known for its unique blend of Southern hospitality, delicious home-style food, and an inviting atmosphere, Cracker Barrel has become a cherished gathering place for families and friends across the nation. The brand offers a warm and welcoming environment where guests can enjoy abundant servings of comfort food and browse through a quaint retail store filled with unexpected finds that reflect the charm and heritage of the South. With a workforce of more than 70,000 team members nationwide, Cracker Barrel prides itself on fostering a culture of inclusion, collaboration, and genuine care for both its employees and its guests, making it more than just a restaurant but a place to reconnect and feel at home.

The role of a server at Cracker Barrel is vital to upholding its tradition of country hospitality and exceptional guest experiences. This position focuses on creating memorable moments for guests through attentive, friendly, and personalized service. As a server, you will be the face of the restaurant, ensuring guests feel appreciated and valued by paying attention to the small details that make a big difference, such as remembering customer preferences, offering thoughtful recommendations, and maintaining a positive and welcoming demeanor throughout their visit. You will handle multiple tasks efficiently, from taking orders and serving food to engaging with guests and coordinating with kitchen and team members. The role does not require prior restaurant experience as comprehensive training will be provided, making it an excellent opportunity for individuals eager to grow their career in the hospitality industry.

Cracker Barrel offers competitive weekly pay with the added benefit of same-day pay access, ensuring employees are rewarded promptly for their hard work. Health insurance eligibility begins from day one for both full-time and part-time employees, along with vacation time and access to an Employee Assistance Program (EAP), emphasizing the company’s commitment to supporting their workforce inside and outside the workplace. Employees are encouraged to grow professionally and personally through industry-leading training programs and various development opportunities from the moment they join. Additional benefits include a 401(k) plan with company matching contributions, an Employee Stock Purchase Program, and exclusive discounts on dining and retail products.

At Cracker Barrel, the work extends beyond individual tasks; it’s about being part of a team and a culture that values respect, recognition, and mutual support. New hires receive comprehensive onboarding, and regular employee events and recognition programs foster a strong sense of belonging and camaraderie. Whether greeting guests with a smile, rolling out fresh biscuits, or keeping operations running smoothly, each employee contributes to making every visit special. This role is perfect for those who thrive in a fast-paced environment, enjoy multitasking, and want to be part of a company that truly values its people and the moments they create together. Join Cracker Barrel’s team and find your place where you can make a difference, be appreciated, and enjoy a fulfilling career in a supportive environment.

Job Requirements

  • minimum age of 18 years
  • ability to stand and walk for extended periods
  • ability to lift up to 25 pounds
  • flexibility to work various shifts including weekends and holidays
  • reliable transportation to and from work
  • willingness to undergo background check and drug screening

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced and team-oriented environment
  • strong multitasking and organizational abilities
  • positive attitude and willingness to learn
  • prior customer service or hospitality experience is a plus but not required

Job Duties

  • greet guests warmly and provide attentive table service
  • take accurate food and beverage orders and deliver them promptly
  • ensure guest satisfaction by responding to requests and resolving concerns
  • maintain knowledge of menu items, specials, and promotions
  • work collaboratively with kitchen and team members to ensure smooth operations
  • manage multiple tasks efficiently during busy periods
  • uphold cleanliness and safety standards throughout the dining area

Job Criteria

Experience

No experience required


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