Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $8.75 - $14.75
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive hourly wage
Tips
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Opportunities for advancement

Job Description

Jalapeno Tree is a well-loved restaurant chain known for serving Crazy Good Mexican Food in a warm and welcoming family-friendly atmosphere. With locations that emphasize high-quality ingredients, authentic flavors, and exceptional service, Jalapeno Tree has built a reputation for being a go-to place for guests seeking an enjoyable and memorable dining experience. As part of their commitment to exceptional guest satisfaction, the restaurant fosters a lively and inclusive environment where every team member is valued and encouraged to contribute to the overall success of the establishment. The company promotes a culture centered on passion for food, outstanding customer service, and teamwork, making it a vibrant place to work and grow professionally.

Joining Jalapeno Tree as a server means becoming part of the Pepper Posse, a team driven to deliver exemplary hospitality that complements the restaurant’s popular menu. The server role plays a pivotal part in maintaining the high standards the restaurant is known for. This position involves interacting with guests in a friendly and professional manner, providing detailed information about menu items, specials, and making personalized recommendations. Attention to detail and communication skills are vital, as servers are responsible for accurately taking and delivering food and drink orders, ensuring dietary restrictions or special requests are respected. The role also requires a keen eye for guest needs throughout their visit, from timely service to maintaining cleanliness and handling payments.

The server will also play a part in upholding the restaurant’s health and safety standards, keeping workspaces organized, and assisting with sidework including opening and closing duties. This full-time or part-time position offers competitive hourly wages plus tips, along with benefits such as health, dental, and vision insurance, paid vacation, and opportunities for career advancement within the company. Ideal candidates are energetic, motivated, and dedicated to delivering positive guest experiences in a fast-paced, team-oriented setting. Working at Jalapeno Tree provides an excellent opportunity for individuals passionate about hospitality and Mexican cuisine to develop their skills and advance their careers while contributing to a beloved community dining destination.

Job Requirements

  • High school diploma or equivalent
  • previous experience in a restaurant server role preferred
  • ability to communicate clearly and effectively
  • ability to multitask and stay organized
  • reliable and punctual
  • capable of standing for extended periods
  • willingness to work flexible hours including evenings, weekends, and holidays
  • basic understanding of food safety standards

Job Qualifications

  • High school diploma or equivalent
  • previous experience in a restaurant server role preferred
  • strong communication and interpersonal skills
  • ability to handle multiple tasks in a fast-paced environment
  • knowledge of food safety and hygiene practices
  • demonstrated ability to provide excellent customer service
  • ability to work well within a team
  • basic math skills for handling payments

Job Duties

  • Greet and welcome guests in a friendly and professional manner
  • provide information about the menu, specials, and make recommendations accordingly
  • take accurate food and drink orders from guests, ensuring that special requests and dietary/allergy restrictions are communicated to the kitchen
  • serve food and beverages to guests in a timely and efficient manner
  • monitor and attend to guests' needs throughout their meal, refill drinks, clear empty plates, and ensure that tables are clean and organized
  • present checks to guests, process payments, and handle cash and credit transactions accurately
  • address and resolve any guest complaints or issues with professionalism and efficiency, escalate any unresolved issues to management as needed
  • maintain cleanliness and organization of the server station, dining area, and other workspaces
  • assist with opening and closing duties and sidework as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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