Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.50 - $26.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Paid Time Off
Health Insurance
Employee Discounts
flexible schedule
overtime pay

Job Description

The hiring establishment is a dynamic dining restaurant known for its commitment to excellent customer service and quality food offerings. Operating as a part of a well-regarded chain, this restaurant prides itself on delivering a welcoming atmosphere coupled with quick, friendly service that meets the high standards expected by its diverse clientele. Positioned in a competitive industry that thrives on customer satisfaction and repeat business, the company continuously looks for enthusiastic and dedicated team members to join its front-of-house staff. With a pay range of $16.50 to $26.50, this company-wide wage scale reflects factors such as restaurant brand, experience, education, geographic location, applicable minimum wage, the volume of business handled at each unit, hours worked, and opportunities for overtime pay.

The role available is that of a Food and Beverage Server, a vital position responsible for greeting customers and efficiently serving food and beverage orders. This role is foundational in creating positive dining experiences, ensuring that guests not only receive their orders promptly but are also treated courteously and with attention to detail. The server acts as the face of the restaurant, applying suggestive selling techniques to enhance the guest experience and increase sales opportunities. Responsibilities include greeting and seating customers, introducing daily features, preparing specific menu items like appetizers, desserts, and beverages, and managing payment transactions. The server is also responsible for maintaining cleanliness and order at dining tables and the overall service area, which contributes greatly to customer perception and the establishment’s reputation.

In addition to direct interaction with customers, the server is expected to perform cleaning and stocking duties, assist other service personnel as necessary, and effectively resolve guest complaints by coordinating with management. This role requires a blend of interpersonal skills, physical stamina, meticulous attention to detail regarding food presentation and cash handling, and a collaborative spirit to thrive in a team environment. The establishment emphasizes adherence to company service cycles and timing standards, ensuring consistency and efficiency in service delivery.

Candidates for this position should have at least one year of experience in a high volume restaurant setting, ensuring familiarity with fast-paced, customer-oriented environments. The physical demands include lifting and carrying food trays up to 25 pounds and the mobility to operate efficiently within the work area. Furthermore, compliance with health and safety regulations concerning food handling is essential for maintaining the establishment's high standards. Flexibility, reliability, and effective communication form the cornerstone attributes desired in prospective hires, assuring that guests remain satisfied and enthusiastic about their dining experience. This role offers an opportunity for motivated individuals to contribute to a rewarding team environment while advancing their career in the food and beverage industry.

Job Requirements

  • Minimum of one year experience in a high volume restaurant
  • Ability to observe and differentiate between monetary denominations
  • Ability to communicate effectively with guests
  • Flexible and reliable
  • Team player
  • Sufficient physical mobility
  • Ability to lift and carry food trays up to 25 pounds
  • Compliance with health and safety regulations related to food handling

Job Qualifications

  • Ability to observe and differentiate between monetary denominations
  • Ability to observe and ensure product is prepared and presented in accordance with company requirements
  • Strong ability to communicate with guests
  • Flexible and reliable
  • Team player
  • Sufficient mobility to move or operate efficiently in work area
  • Able to lift and carry food trays weighing up to 25 pounds
  • Compliance with state, county or municipal regulations pertaining to health risk concerns about food handling
  • Minimum of one year experience in a high volume restaurant preferred

Job Duties

  • Greets all customers, applies suggestive selling techniques, records orders, ensures prompt placement of orders, follows up to ensure guest satisfaction and removes unneeded dishes and utensils
  • Prepares appetizers, desserts and beverages for customers
  • Greets and seats customers in the order in which they arrive and introduces feature of the day
  • Collects payment from customers in accordance with established cash handling procedures
  • Clears remaining items from tables
  • cleans and presets tables
  • Performs cleaning and stocking duties as assigned
  • Periodically assists other service personnel
  • Resolves guest complaints and notifies management of any complaints received

Job Criteria

Experience

Entry Level (1-2 years)


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