Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $17.75
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
Job Description
Flagship Cruises & Events is a renowned company specializing in private dining events and public cruises, providing premium food and beverage service experiences on the water. Known for its commitment to exceptional guest satisfaction and professional event execution, Flagship Cruises & Events caters to a diverse clientele seeking memorable and enjoyable dining experiences aboard vessels. The company values a positive work environment, teamwork, and adherence to high standards of operation, all while maintaining strict compliance with California State laws, ABC policies, and safety regulations.
The Server position at Flagship Cruises & Events is a vital role responsible for delivering outstanding food and beverage service throughout private dining events and public cruises. This is a dynamic, hands-on position requiring flexibility, attention to detail, and excellent customer service skills. Servers assist with the setup, execution, and teardown phases of events, working collaboratively with team members to ensure smooth and efficient operations. The role demands professionalism and fast-paced adaptability given the ever-changing environment aboard the vessels.
Servers are expected to manage customer transactions accurately while maintaining the highest quality guest interactions during service. Monitoring alcohol service and verifying guest identification in compliance with ABC policies is an important responsibility to ensure legal and safe operations. The position also involves maintaining cleanliness and organization of workspaces, handling guest inquiries with care, and reporting any unusual incidents promptly to supervisors or security personnel. This role is ideal for individuals with prior hospitality experience, strong communication skills, and those who thrive in team-based service environments.
Flagship Cruises & Events proudly supports equal employment opportunities and affirmative actions. They promote diversity and inclusion, prohibiting discrimination or harassment based on various protected characteristics as mandated by law. The company also participates in the E-Verify program, affirming their commitment to lawful employment practices. This employment opportunity is a chance for motivated individuals passionate about hospitality and outstanding service to become part of a respected and growing organization that values its workforce and guests alike. The Server role requires availability during evenings, weekends, and all major holidays, reflecting the company’s active event schedule. Candidates must be prepared for the physical demands of the job, including standing, walking, and lifting, while maintaining an excellent standard of service excellence and safety.
The Server position at Flagship Cruises & Events is a vital role responsible for delivering outstanding food and beverage service throughout private dining events and public cruises. This is a dynamic, hands-on position requiring flexibility, attention to detail, and excellent customer service skills. Servers assist with the setup, execution, and teardown phases of events, working collaboratively with team members to ensure smooth and efficient operations. The role demands professionalism and fast-paced adaptability given the ever-changing environment aboard the vessels.
Servers are expected to manage customer transactions accurately while maintaining the highest quality guest interactions during service. Monitoring alcohol service and verifying guest identification in compliance with ABC policies is an important responsibility to ensure legal and safe operations. The position also involves maintaining cleanliness and organization of workspaces, handling guest inquiries with care, and reporting any unusual incidents promptly to supervisors or security personnel. This role is ideal for individuals with prior hospitality experience, strong communication skills, and those who thrive in team-based service environments.
Flagship Cruises & Events proudly supports equal employment opportunities and affirmative actions. They promote diversity and inclusion, prohibiting discrimination or harassment based on various protected characteristics as mandated by law. The company also participates in the E-Verify program, affirming their commitment to lawful employment practices. This employment opportunity is a chance for motivated individuals passionate about hospitality and outstanding service to become part of a respected and growing organization that values its workforce and guests alike. The Server role requires availability during evenings, weekends, and all major holidays, reflecting the company’s active event schedule. Candidates must be prepared for the physical demands of the job, including standing, walking, and lifting, while maintaining an excellent standard of service excellence and safety.
Job Requirements
- Must be able to pass pre-employment and ongoing random drug and alcohol screenings
- Flexible schedule, including evenings, weekends, and all major holidays
- Must have at least one year of previous hospitality, restaurant, banquet, or special events experience
- Strong communication and customer service skills
- Ability to work effectively in a fast-paced team environment
- High school diploma or GED preferred
- May be required to obtain a Transportation Worker Identification Credential (TWIC)
- California Food Handler certification preferred but not required
Job Qualifications
- High school diploma or GED preferred
- At least one year of previous hospitality, restaurant, banquet, or special events experience
- Strong communication and customer service skills
- Ability to work effectively in a fast-paced team environment
- California Food Handler certification preferred but not required
Job Duties
- Assist with the set-up and tear-down of dining areas for events and cruises
- Provide prompt, courteous, and professional food and beverage service to guests
- Maintain communication with team members to ensure smooth service operations
- Maintain a clean, organized, and well-stocked work area, including bussing tables as needed
- Accurately process guest payments using point-of-sale systems and complete required transactions
- Verify guest identification and monitor alcohol service in accordance with ABC policies
- Demonstrate sound judgment when determining if alcohol service should be discontinued
- Respond to guest inquiries and resolve concerns within scope of authority
- Exercise flexibility and professionalism in a fast-paced, changing environment
- Notify supervisor and/or security of unusual events, incidents, or safety concerns
- Perform other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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