Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $17.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Health Insurance
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a cherished American restaurant and retail chain established in 1969, renowned for offering a welcoming atmosphere reminiscent of a southern country store. It has grown to become a beloved spot for guests to gather around hearty meals, abundant servings, unique shopping finds, and genuine hospitality. With more than 70,000 team members nationwide, Cracker Barrel takes immense pride in its heritage and commitment to serving more than just food — it serves memorable experiences and a sense of home for every visitor. The company's philosophy centers on teamwork, inclusiveness, and community, ensuring every employee feels valued and supported. At Cracker Barrel, the culture is deeply rooted in traditional southern hospitality combined with modern training and development opportunities that help each team member grow and thrive. Their emphasis on a supportive environment, competitive wages, and employee benefits makes them not only a great dining destination but also an excellent place to work. The company’s values are reflected in their employee-centric programs and a robust culture that fosters a sense of belonging and achievement in all roles. "We’re all in good company" is more than a tagline; it reflects the work environment and camaraderie employees experience daily.

The Server role at Cracker Barrel is a vital position that embodies the essence of country hospitality. Servers are the face of the company to guests, responsible for creating welcoming and memorable dining experiences. Their duties encompass not only fulfilling orders but also anticipating guest needs, engaging in friendly conversations, and demonstrating genuine care through thoughtful gestures such as bringing an extra lemon slice or checking on how a guest's day is going. This role goes beyond the traditional definition of serving food; it represents a commitment to delivering excellent customer service with a positive, team-first attitude. Cracker Barrel encourages people who enjoy creating great guest experiences, who are adaptable and quick learners, and who thrive in multitasking environments to join their team. No prior restaurant experience is necessary as Cracker Barrel offers comprehensive training programs like their industry-leading PAR training to ensure employees are fully equipped to succeed. Importantly, servers retain 100 percent of their tips, reflecting a dedication to fair and rewarding compensation. The company provides competitive pay weekly, same-day pay access, and eligibility for health insurance from day one for both full-time and part-time employees. Additional benefits include vacation time, an employee assistance program, 401k with company matching, an employee stock purchase plan, generous discounts on food and retail items, and special perks exclusive to employees. These benefits are designed to support the wellbeing, growth, and satisfaction of every team member from the moment they start working at Cracker Barrel. This combination of a warm work culture, opportunities for development, and meaningful guest interactions makes the Server position a fulfilling choice for candidates seeking a dynamic and rewarding job in the hospitality sector.

Job Requirements

  • Minimum age as required by labor laws
  • Ability to stand and walk for extended periods
  • Must be able to work flexible shifts including weekends and holidays
  • Must pass a background check
  • Availability for full-time or part-time work
  • Legal right to work in the country
  • Basic English proficiency

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Positive attitude and team-first mindset
  • Willingness to learn and take initiative
  • Basic math skills for handling payments
  • Previous customer service experience is a plus but not required

Job Duties

  • Greet and serve guests with friendly and attentive hospitality
  • Take and deliver food and beverage orders accurately
  • Maintain knowledge of menu items and specials to assist guests
  • Ensure a clean, safe, and welcoming dining environment
  • Handle guest requests and resolve issues promptly and professionally
  • Collaborate with kitchen and other staff for efficient service
  • Process payments and manage cash or credit transactions

Job Criteria

Experience

No experience required


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