Server

Residence Inn by Marriott Tempe Downtown/University is part of Marriott International, a global leader in the hospitality industry known for its dedication to providing exceptional guest experiences. Marriott International manages a portfolio of distinguished brands and prides itself on fostering a work environment that values diversity, inclusion, and personal growth. The Residence Inn brand specifically caters to long-stay guests by offering spacious suites with full kitchens, creating a home-like atmosphere that supports guests' productivity and comfort during extended visits. This property in Tempe, Arizona, is strategically located to serve business and leisure travelers alike, blending convenience with the welcoming service culture Marriott is famous for.

The Guest Service Expert position at Residence Inn Tempe Downtown/University is a full-time, non-management role focused on ensuring guests have a memorable and seamless dining experience. Unlike typical food service jobs, this role emphasizes creating an immersive experience where food and beverages complement the overall hospitality. The Guest Service Expert takes initiative to deliver a broad spectrum of services that encompass setting tables, efficiently communicating with the kitchen staff, personally engaging with guests, serving food and drinks, and maintaining cleanliness in work areas and supplies. This multifaceted position requires physical stamina as the employee will be on their feet for extended periods, navigate various surfaces, and manage manual tasks such as lifting and moving items up to 50 pounds with assistance.

Success in this role hinges on adherence to company policies, maintaining high quality standards, and presenting a professional demeanor through uniform, personal appearance, and effective communication. This position provides an excellent entry point into the hospitality industry for those with less than a year of related work experience, requiring a high school diploma or GED equivalent but no supervisory experience or certification. Marriott International's commitment to equal opportunity employment ensures a welcoming environment for all associates, where diversity of backgrounds and perspectives is celebrated and supported.

Working at Residence Inn by Marriott offers the opportunity to build meaningful relationships through teamwork and service excellence. The brand's special focus on long-term stays means associates become integral to delivering comfort, care, and personalized attention to guests whose needs extend beyond a typical hotel visit. Employees are encouraged to bring their best selves to work, fostering professional development within a global network of hospitality professionals. Joining the Residence Inn team means becoming part of a supportive and dynamic workplace where your contributions directly impact guest satisfaction and the overall success of the hotel.