Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $17.25
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities
Potential for advancement

Job Description

Picazzo's is a well-established restaurant known for its commitment to delivering exceptional dining experiences through a combination of quality food, attentive service, and a welcoming atmosphere. With a clearly defined set of Core Values, a strong Mission Statement, and a vibrant Culture, Picazzo's aims to create an environment where both guests and employees feel valued and appreciated. The restaurant prides itself on accommodating guests with dietary restrictions, ensuring that they can enjoy their meals safely and comfortably. Picazzo's dedication to quality extends beyond the kitchen, influencing every aspect of guest interaction and service delivery to uphold its reputation as a trusted and customer-focused dining establishment.

The Server position at Picazzo's plays a crucial role in representing the restaurant's standards and mission while directly engaging with guests. This role is not simply about serving food and drinks but about creating positive, memorable experiences through friendly and knowledgeable service. Servers at Picazzo's must maintain a high level of attentiveness, ensuring guests feel welcome, important, and relaxed from the moment they enter until they leave. The position requires multitasking across various duties including table preparation, menu guidance, drink service, and accommodation of special dietary needs. In addition, servers are expected to have basic culinary knowledge as well as expertise in liquor, beer, and wine to assist guests effectively. The job demands physical stamina, excellent communication skills, and a team-oriented mindset to support other staff members and contribute to a smooth service flow. Servers are also responsible for complying with health department regulations and maintaining cleanliness and order in the dining area.

This role offers an opportunity to join a dynamic and supportive team where career growth is encouraged, and employees are recognized for their contributions. Working at Picazzo's means being part of a company that values integrity, respect, and hospitality, making it an ideal workplace for individuals passionate about the culinary arts and guest service. The ideal candidate for this Server position will embrace the restaurant's culture and be committed to enhancing each guest's dining experience through attentive service, detailed menu knowledge, and genuine hospitality. Opportunities for personal and professional development are available, alongside a work environment that fosters learning and teamwork.

Job Requirements

  • Food handler certification within the county of employment
  • ability to stand and work on feet for long hours
  • ability to lift up to 50 lbs
  • excellent communication skills
  • reliable and punctual
  • willingness to work flexible hours including nights, weekends, and holidays
  • adherence to grooming and appearance standards
  • knowledge of Picazzo's Steps of Service

Job Qualifications

  • High school diploma or equivalent
  • prior experience in a customer service or restaurant server role preferred
  • basic knowledge of food preparation and safety
  • knowledge of liquor, beer, and wine
  • excellent communication and interpersonal skills
  • ability to multitask and work efficiently under pressure
  • team player with a positive attitude
  • basic math skills for handling payments

Job Duties

  • Prepare tables by laying out napkins and utensils and refilling condiments
  • multitask efficiently between guests, including managing phone and in-person service
  • maintain a sense of urgency throughout shifts
  • support team members and recognize where help is needed
  • stay informed about current menu options, specialties, and kitchen inventory
  • suggest dishes, assist with drink selection, and communicate guests’ dietary restrictions to kitchen staff
  • ensure a proper dining experience including delivering orders, offering desserts and drinks, replenishing utensils, and refilling glasses
  • open and pour wine tableside following proper techniques
  • adhere to sidework duties, company policies, and health department standards
  • accept guest payments and issue receipts accurately
  • perform cleaning tasks as directed
  • fill in for absent staff and assist with special events as needed
  • greet guests warmly and maintain grooming and appearance standards consistently
  • understand and communicate restaurant products and services effectively
  • follow Picazzo's Steps of Service
  • demonstrate basic wine knowledge and continuously improve menu expertise

Job Criteria

Experience

Entry Level (1-2 years)


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