Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $15.75
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive compensation
Health Insurance
Dental Insurance
401(k) with Company Match
flexible scheduling
Career growth opportunities
Paid Time Off

Job Description

Bob Evans Restaurants, LLC is a well-established American restaurant chain known for its commitment to serving high-quality, farm-fresh food in a family-friendly dining environment. Emphasizing a culture rooted in community values and pride, Bob Evans prides itself on delivering exceptional guest experiences, with a strong focus on quality, detail, and genuine hospitality. The company is recognized as America's Farm Fresh and has a legacy of dedication to growing good, inspired by its founder, Bob Evans. Employees at Bob Evans are integral to maintaining the brand's reputation and passion for serving fresh, wholesome meals while creating a supportive and caring workplace culture.

The Server role at Bob Evans is a dynamic and rewarding position designed for individuals passionate about delivering excellent guest service and contributing to a positive dining experience. This position involves taking guest orders, utilizing menu knowledge, and employing situational selling techniques to enhance guest satisfaction. Servers are responsible for serving food and beverages promptly and ensuring all items meet Bob Evans' standards for quality and presentation. The role requires excellent communication skills, both with guests and team members, to address guest needs and promote new menu items effectively.

This full-time or part-time position offers competitive compensation, flexible scheduling, and the opportunity to be part of a team that values work-life balance and career growth. Servers play a crucial role in pre-bussing tables, assisting with approved side work, and maintaining a clean and safe environment per food safety guidelines. The ability to handle guest concerns professionally and involve management when necessary is essential. The job also involves operating food preparation equipment safely and supporting other roles as needed to deliver an excellent dining experience.

Bob Evans Restaurants are committed to supporting their employees with excellent benefits such as health and welfare benefits, a 401(k) plan with company match, and a loyal customer base that values the brand. The environment promotes teamwork, safety, and growth opportunities, making it a great workplace for individuals seeking a rewarding career in the hospitality industry. The physical demands of the job include standing and walking for extended periods, handling up to 50 pounds, and meeting various sensory and mobility requirements. Bob Evans continues to adapt its safety protocols according to CDC and local guidelines, ensuring a secure environment for both employees and guests.

Job Requirements

  • 0-2 years of related experience
  • Strong knowledge of commonly used concepts, practices, and procedures in a restaurant setting
  • Ability to stand and walk for long periods without rest
  • Ability to push, lift, carry, and transfer up to 50 pounds
  • Capability to bend, stoop, and perform physical tasks required by the job
  • Ability to verbally communicate clearly
  • Adequate vision capabilities including close, distance, color, peripheral, and depth perception
  • Ability to freely access all areas of the restaurant including sales floor, stock area, and register area
  • Dependability and exceptional teamwork skills

Job Qualifications

  • Excellent guest service skills and experience
  • Ability to identify and resolve issues proactively
  • Detail-oriented with strong multi-tasking abilities
  • Good organizational and prioritization skills
  • Proficiency with POS systems
  • Strong communication and interpersonal skills
  • Knowledge of restaurant concepts, practices, and procedures

Job Duties

  • Takes guest orders utilizing menu knowledge and situational selling techniques
  • Serves food and beverages to guests promptly and ensures all items meet company quality standards
  • Communicates professionally with guests to determine needs and assist with menu selections
  • Demonstrates knowledge of menu items by describing food properly and maintaining quality standards
  • Inputs orders accurately into the POS system
  • Pre-bus tables and assists with approved side work as needed
  • Practices safe food and beverage handling and maintains cleanliness
  • Safely operates food prep equipment
  • Effectively handles guest complaints and escalates to management when necessary
  • Interacts with guests to ensure a positive experience
  • Assists in other job categories as assigned
  • Performs all other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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