Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.50 - $17.50
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Work Schedule

Flexible
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Benefits

tips paid daily
flexible scheduling
Early close - no late nights
Career growth opportunities
health and welfare benefits
401(k) with Company Match
great work life balance

Job Description

Bob Evans Restaurants, LLC is a distinguished family dining restaurant chain known for its commitment to serving high-quality, farm-fresh food. Established with a strong heritage rooted in American farm-fresh traditions, Bob Evans prides itself on delivering a welcoming and wholesome dining experience that caters to families and guests looking for comfort food prepared with care and attention to detail. As a trusted brand across the country, Bob Evans has cultivated a loyal customer base by continuously focusing on quality, value, and exceptional service. The company takes great pride in its culture, aiming to foster a working environment that balances career growth, community involvement, and a positive work-life balance. Employees benefit from a supportive atmosphere where teamwork and mutual respect are essential values.

The Server role at Bob Evans is a vital position responsible for providing outstanding guest service by accurately taking orders, serving food and beverages promptly, and ensuring customer satisfaction throughout the dining experience. Servers are ambassadors of the brand, representing the company’s dedication to quality and guest care. The job offers flexibility with the ability to set your own schedule, early closing hours to avoid late nights, and the opportunity to earn tips paid daily. Server responsibilities also include utilizing menu knowledge to assist guests in menu selections, communicating promotional information, and maintaining company standards for food quality. The role requires professionalism, excellent communication skills, and the capability to handle guest complaints effectively, always involving management when appropriate.

Working as a Server at Bob Evans means being part of a team committed to making every guest's visit memorable for the right reasons. The restaurant emphasizes safety and sanitation, adhering to current CDC and local health guidelines to provide a secure environment for both employees and guests. This position requires physical stamina, including standing and walking for long periods, lifting up to 50 pounds, and bending or stooping as necessary. Overall, the role provides a fantastic opportunity for individuals looking to grow their career in the hospitality industry while enjoying excellent benefits such as health and welfare coverage, a 401(k) with company match, and flexible scheduling. The focus on work-life balance ensures a great work environment where employees can thrive and develop within an established and respected brand.

Job Requirements

  • High school diploma or equivalent
  • 0-2 years related experience
  • Strong knowledge of restaurant service practices
  • Ability to stand and walk for extended periods
  • Ability to lift and carry up to 50 pounds
  • Excellent communication skills
  • Ability to work flexible hours including early closing shifts
  • Ability to follow safety and sanitation guidelines

Job Qualifications

  • Excellent guest service skills and experience
  • Ability to identify and resolve issues as they arise
  • Detailed oriented with the ability to multi-task
  • Ability to prioritize and good organizational skills
  • Computer skills including POS system experience
  • 0-2 years related experience
  • Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
  • Relies on experience and judgment to plan and accomplish goals

Job Duties

  • Takes guest orders utilizing menu knowledge and situational selling techniques
  • Serves food and beverages to the guests promptly, ensures all items are prepared properly and provided to the guest in a timely manner following company standards
  • Communicates professionally with guests to determine their needs and help them with menu selections
  • Communicates new promotions and product information to guests
  • Demonstrates knowledge of menu items by describing food items properly and maintaining company standards for quality food
  • Inputs orders accurately into the POS system
  • Pre-bus tables, and may assist with approved side work as outlined in the side work binder
  • Practices safe food and beverage handling and always cleans up
  • Safely handles food prep equipment such as knives, coffee maker, iced tea machine, etc.
  • Effectively handles guest complaints and involves the manager at the appropriate time
  • Communicates and interacts with guests, can handle crowds, and puts guests at ease while they wait for their meal or carryout order
  • May assist in other job categories as well
  • All other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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