Server

Charleston, WV, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $10.50 - $17.50

Work Schedule

Flexible

Benefits

tips paid daily

flexible scheduling

Early close - no late nights

Career growth opportunities

health and welfare benefits

401(k) with Company Match

great work life balance

Job Description

Bob Evans Restaurants, LLC is a distinguished family dining restaurant chain known for its commitment to serving high-quality, farm-fresh food. Established with a strong heritage rooted in American farm-fresh traditions, Bob Evans prides itself on delivering a welcoming and wholesome dining experience that caters to families and guests looking for comfort food prepared with care and attention to detail. As a trusted brand across the country, Bob Evans has cultivated a loyal customer base by continuously focusing on quality, value, and exceptional service. The company takes great pride in its culture, aiming to foster a working environment that balances career... Show More

Job Requirements

High school diploma or equivalent
0-2 years related experience
Strong knowledge of restaurant service practices
Ability to stand and walk for extended periods
Ability to lift and carry up to 50 pounds
Excellent communication skills
Ability to work flexible hours including early closing shifts
Ability to follow safety and sanitation guidelines

Job Qualifications

Excellent guest service skills and experience
Ability to identify and resolve issues as they arise
Detailed oriented with the ability to multi-task
Ability to prioritize and good organizational skills
Computer skills including POS system experience
0-2 years related experience
Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
Relies on experience and judgment to plan and accomplish goals

Job Duties

Takes guest orders utilizing menu knowledge and situational selling techniques
Serves food and beverages to the guests promptly, ensures all items are prepared properly and provided to the guest in a timely manner following company standards
Communicates professionally with guests to determine their needs and help them with menu selections
Communicates new promotions and product information to guests
Demonstrates knowledge of menu items by describing food items properly and maintaining company standards for quality food
Inputs orders accurately into the POS system
Pre-bus tables, and may assist with approved side work as outlined in the side work binder
Practices safe food and beverage handling and always cleans up
Safely handles food prep equipment such as knives, coffee maker, iced tea machine, etc.
Effectively handles guest complaints and involves the manager at the appropriate time
Communicates and interacts with guests, can handle crowds, and puts guests at ease while they wait for their meal or carryout order
May assist in other job categories as well
All other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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