Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company match
Employee Stock Purchase Program
35 percent employee discount

Job Description

Cracker Barrel is a beloved restaurant chain with a rich history dating back to 1969. Known for its unique blend of Southern comfort food, warm hospitality, and nostalgic retail offerings, Cracker Barrel has grown to become a place where guests feel at home and connected. With over 70,000 team members nationwide, the company prides itself on its deep roots in community values and dedication to creating meaningful experiences for guests. The brand is recognized not only for its delicious food and abundant servings but also for its commitment to fostering a culture where every employee feels valued and empowered. Cracker Barrel is more than just a restaurant; it is a gathering place for friends and family to share moments of joy and tradition.

The Server role at Cracker Barrel is essential in delivering the company’s mission of country hospitality. Servers play a vital part in creating memorable experiences by attending to guests' needs with genuine care and attention to detail. This position is ideal for individuals who thrive in a dynamic team environment and enjoy engaging with people. Servers at Cracker Barrel are appreciated for their ability to manage multiple tasks efficiently while maintaining a positive attitude. Whether it’s noticing the small touches like adding an extra lemon to iced tea or checking in to ensure guests have everything they need, servers help make every visit special. The role offers competitive pay with 100 percent of personal tips retained by the server and access to same-day pay. No prior restaurant experience is necessary as comprehensive training is provided to help new team members succeed.

Joining Cracker Barrel means entering a supportive culture that invests in employee growth and well-being. From day one, team members have access to health insurance, vacation time, and an employee assistance program, reflecting the company’s commitment to work-life balance. Development opportunities through an industry-leading PAR training program prepare servers for advancement within the company. Financial benefits include a 401k plan with company matching contributions available after 90 days and an Employee Stock Purchase Program. Employees also enjoy a 35 percent discount on food and retail items, along with exclusive perks on travel, cell phones, and more. The company values diversity and inclusion, ensuring all employees are treated with respect and have equal opportunities for success. This is a chance to be part of a company that values both its customers and its people, providing a work environment where everyone is 'all in good company.'

Job Requirements

  • Minimum age of 16 years
  • Availability to work flexible schedules including weekends and holidays
  • Ability to stand and walk for extended periods
  • Good physical stamina and coordination
  • Basic proficiency in English
  • No prior restaurant experience required
  • Commitment to providing exceptional guest service

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, team-oriented environment
  • Positive attitude and strong work ethic
  • Basic math skills for handling transactions
  • Customer service experience is a plus but not required
  • Willingness to learn and adapt quickly

Job Duties

  • Greet and seat guests in a friendly manner
  • Take and serve food and beverage orders accurately
  • Provide attentive and courteous service throughout the dining experience
  • Handle guest inquiries and requests promptly
  • Maintain cleanliness and organization of the dining area
  • Collaborate with kitchen and team members to ensure timely service
  • Manage multiple tables and tasks efficiently

Job Criteria

Experience

No experience required


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