Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.50 - $17.25
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts
Recognition programs and employee events

Job Description

Cracker Barrel is a well-established American restaurant and retail chain that has been serving guests since 1969. The company prides itself on being more than just a dining establishment; it is a place where people gather to enjoy delicious food, warm hospitality, and a welcoming atmosphere that feels like home. With more than 70,000 team members nationwide, Cracker Barrel has built a strong reputation for combining traditional Southern cooking with a unique shopping experience that includes unexpected finds in their retail stores. The essence of Cracker Barrel goes beyond meals—it is about creating moments that matter and fostering a sense of belonging and community for both guests and employees.

As a leader in the casual dining industry, Cracker Barrel emphasizes the value of teamwork, respect, and genuine hospitality. The company is dedicated to supporting its employees through comprehensive benefits, career growth opportunities, and a culture that appreciates and recognizes individual contributions. Cracker Barrel offers competitive pay, health insurance eligibility from day one, employee assistance programs, and various perks such as discounts on food, retail items, and exclusive deals through their Biscuit Perks program.

This Server position is ideal for individuals who are passionate about delivering exceptional customer service with a positive attitude and a team-first mindset. Servers at Cracker Barrel are the heartbeat of the guest experience, playing a critical role in ensuring every visitor feels appreciated and cared for. They excel at the small gestures that create memorable dining experiences, whether it is remembering guest preferences, engaging warmly in conversation, or efficiently managing multiple tables to maintain smooth and timely service. Importantly, Cracker Barrel offers servers the advantage of 100% tip retention, meaning all tips earned belong solely to the server.

No previous restaurant experience is required, as Cracker Barrel provides comprehensive training through their industry-leading PAR (Preparation, Action, Recovery) program, which begins on day one. This approach ensures new team members gain the skills and knowledge necessary to succeed and grow within the company. The role suits individuals who enjoy multitasking, have a quick learning ability, and seek to contribute positively to the team environment. Cracker Barrel helps servers develop professionally and personally by offering clear paths for advancement, a 401k plan with company match after 90 days, and employee stock purchase opportunities.

This job is ideal for people looking to be part of a company that values inclusivity and equal opportunity, supporting all employees regardless of race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, or disability. Cracker Barrel is committed to creating a work culture where everyone can thrive, making it not just a job, but a meaningful place to build a career and find a true sense of community.

Job Requirements

  • No prior restaurant experience required
  • Willingness to learn and be trained
  • Ability to stand for extended periods
  • Availability to work flexible shifts including weekends and holidays
  • Ability to communicate effectively with guests and team members
  • Commitment to providing excellent customer service

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Team-oriented mindset
  • Ability to multitask and learn quickly
  • Positive and friendly attitude

Job Duties

  • Greet guests and provide attentive, friendly service
  • Take and deliver orders accurately and efficiently
  • Assist with managing multiple tables during busy periods
  • Ensure guests have a positive dining experience by anticipating and responding to their needs
  • Maintain cleanliness and organization of dining areas
  • Handle guest requests and concerns with patience and professionalism
  • Collaborate with team members to ensure smooth restaurant operations

Job Criteria

Experience

No experience required


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