Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.50 - $17.50
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Uniform allowance

Job Description

Common Man is a reputable restaurant chain known for its commitment to providing high-quality food and exceptional dining experiences. Established with a focus on delivering comfort food and warm hospitality, Common Man has built a loyal customer base by emphasizing both consistency in food preparation and outstanding guest service. This restaurant operates in a lively environment where dedicated professionals work together to ensure each guest enjoys their visit in a welcoming and friendly atmosphere. The team culture supports continuous learning and upholding standards of excellence, making it a desirable workplace for individuals passionate about the culinary and service industry.

The Server role at Common Man is a vital position within the restaurant that directly impacts customer satisfaction and operational efficiency. This position entails professionally selling and serving food and beverages to guests. A successful server at Common Man will manage multiple tables — typically three to four — according to management's guidance, employing thorough knowledge of the menu offerings including food and beverages, to enhance the dining experience. The role requires using point-of-sale technology to accurately ring up orders, handling various payment methods, and maintaining a clean, smooth running operation by fulfilling specific side-work responsibilities.

Servers are expected to interact with guests in a friendly and hospitable manner, ensuring every patron feels valued and attended to promptly. Since alcoholic beverages are served at this establishment, the Server must be able to verify guests' legal drinking age, monitor consumption, and uphold responsible alcohol service policies. This includes politely refusing service to underage guests and offering alternatives, such as a taxi, to patrons who may have had too much to drink.

The work environment is dynamic and can be noisy, requiring servers to stand and move frequently throughout their shift. Physical stamina is essential as the position involves walking, bending, kneeling, and occasional lifting of items up to 20 pounds. The role often demands long hours, including weekends and holidays, and employees are expected to meet uniform and personal grooming standards to present a professional image.

Common Man emphasizes adherence to ethical conduct, customer focus, and initiative, with no supervisory responsibilities attached to this position. The organization also prioritizes providing reasonable accommodations to employees with disabilities and promotes equal employment opportunities across a diverse workforce. Overall, this Server role offers an excellent opportunity for individuals looking to develop their hospitality skills in a supportive and engaging restaurant setting with room for growth and consistent standards of excellence.

Job Requirements

  • must be able to pass team certification yearly
  • must be of legal age to serve alcohol
  • ability to stand, walk, bend, kneel, stoop, and crouch for extended periods
  • ability to lift up to 20 pounds occasionally
  • availability to work long hours including weekends and holidays
  • ability to maintain cleanliness and follow safety protocols
  • frequent hand washing required

Job Qualifications

  • prior server experience
  • knowledge of food and beverage menu
  • ability to interact professionally with guests
  • ability to handle multiple tables efficiently
  • ability to verify legal age for alcohol consumption
  • good communication skills
  • ability to maintain professional appearance and hygiene

Job Duties

  • sell and serve food and drinks in a professional manner
  • serve three to four tables as determined by management
  • have complete knowledge of restaurant’s food and beverage preparation
  • sell alcohol and food items responsibly
  • use a computer to ring orders and process payments
  • interact with guests in a friendly, fast, and hospitable manner
  • maintain cleanliness and smooth operation of the restaurant including side-work and resetting tables

Job Criteria

Experience

Mid Level (3-7 years)


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