Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
competitive pay
Retirement Plan
Training and Development

Job Description

Applebee's is one of the largest casual dining restaurant chains globally, recognized for its welcoming neighborhood atmosphere and a focus on connecting with the community. As a well-established brand, Applebee's offers a casual dining experience that combines the comfort of familiar flavors with vibrant and energetic surroundings. The company is known for crafting authentic guest experiences through its diverse offerings ranging from "Ladies Night Out" events to cozy Sunday family dinners. With a strong emphasis on its "Make it Right, Serve it Fast" promise, Applebee's ensures that guests receive excellent service, prompt food delivery, and a fun dining environment.

Working at Applebee's means becoming part of a team dedicated to serving craveable food and beverages that guests love. The restaurant fosters a dynamic work culture where every day presents unique opportunities to interact with guests and enhance their dining experience. Employees are encouraged to engage warmly with customers, making each visit memorable through attentive service and a friendly atmosphere.

The Server role at Applebee's is crucial in delivering on the restaurant's commitment to exceptional service. Servers are responsible for bringing food and drinks to guests, responding to their needs efficiently and courteously. Adhering to Applebee's Ten Basic Service Steps ensures a standardized and high-quality service experience across all locations. Whether it is recommending menu items or handling payment transactions, servers play a vital role in maintaining customer satisfaction and operational flow within the restaurant.

This position typically requires standing and moving swiftly for several hours, showcasing stamina and mobility. The server will engage in tasks such as greeting guests, answering questions, making menu suggestions, and relaying orders accurately through the computerized point-of-sale system. Applebee's values previous experience in similar front-of-house roles like waiter, waitress, or runner, though it is not a strict requirement, making this an accessible opportunity for those seeking to enter or grow in the restaurant industry.

Physical ability is important, as the role involves carrying plates, glasses, and cases weighing up to 25 pounds multiple times per shift. Teamwork and multitasking abilities are essential to ensure tables are cleared and reset efficiently during service. Applebee's also promotes inclusivity and equal employment opportunities, complying with Ban the Box and Fair Chance Hiring guidelines to foster a diverse workforce.

Working as a server at Applebee's offers a blend of energetic work environment, community interaction, and a chance to develop valuable customer service skills within a reputed casual dining brand. Individuals passionate about hospitality and eager to contribute to a lively restaurant setting will find rewarding opportunities at Applebee's.

Job Requirements

  • Must be 18 years or older
  • Must be able to stand and move quickly for periods up to four hours
  • Good balance, ability to bend and kneel
  • Ability to lift and carry pans and trays frequently weighing up to 25 pounds
  • Must follow Applebee's Ten Basic Service Steps
  • Must use the point-of-sale computerized register system
  • Ability to maintain a friendly and upbeat interaction with guests

Job Qualifications

  • Ability to wipe down tabletops, table legs, and booth seats
  • Experience transporting plates, glasses, and baskets during shifts
  • Basic reading, writing, math and verbal communication skills
  • Physical stamina to be mobile throughout entire shift
  • Ability to transport glass racks and cases weighing up to 25 pounds
  • Previous experience in restaurant serving or front-of-house roles preferred but not required

Job Duties

  • Deliver food and drinks to guests using Applebee's team delivery system
  • Greet guests and answer questions about food, drinks, and service
  • Make menu suggestions to enhance guest experience
  • Communicate orders to service bar and kitchen via POS system
  • Observe guests and respond to additional requests promptly
  • Present guest checks and handle payment transactions accurately
  • Participate in clearing and resetting dining room tables efficiently

Job Criteria

Experience

No experience required


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