Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Night Shifts
Benefits
minimum wage plus gratuities
Job Description
Wood Ranch is a renowned full-service restaurant known for its dedication to delivering exceptional dining experiences through delicious meals and impeccable customer service. With a commitment to quality and guest satisfaction, Wood Ranch has built a reputation for its warm, inviting atmosphere and a menu that features premium steaks, fresh seafood, and a variety of American classics. The restaurant prides itself on upholding high standards in food preparation, service, and overall guest interaction, which makes it a favored dining destination for both casual and special occasions. As a well-established dining establishment, Wood Ranch fosters a team-oriented environment where every staff member plays a vital role in creating memorable experiences for guests. Serving is a critical function at Wood Ranch, and the company seeks individuals who are passionate about hospitality and guest service to join their dynamic team.
The Server position at Wood Ranch is pivotal in ensuring and promoting the needs of guests with a focus on exceeding expectations through attentive, courteous, and professional service. Servers are responsible for greeting guests warmly, anticipating and fulfilling both expressed and unexpressed needs, and ensuring all food and beverages meet the restaurant's rigorous standards. This role demands a guest-centric attitude, excellent communication skills, and the ability to maintain composure in a fast-paced and sometimes high-pressure environment. The Server is also expected to contribute to the overall cleanliness and safety of the dining area, participate in team efforts such as pre-bussing and food running, and uphold responsible alcohol service adhering to local, state, and federal laws. Additionally, servers manage payment processing accurately, assist with light duties like stocking stations, and address any service-related concerns promptly by communicating with management. This role requires physical stamina to stand for long periods, carry multiple items including hot plates and heavy trays, and work late or unpredictable hours as required by the restaurant’s operational schedule. The compensation for this position includes minimum wage plus gratuities, reflecting the value placed on delivering exemplary service. Wood Ranch prioritizes staff development, teamwork, and a positive work environment to foster both personal and professional growth within their employees. Those who take on the Server role become ambassadors for the Wood Ranch brand, playing a crucial part in the restaurant's ongoing success and reputation for excellence.
The Server position at Wood Ranch is pivotal in ensuring and promoting the needs of guests with a focus on exceeding expectations through attentive, courteous, and professional service. Servers are responsible for greeting guests warmly, anticipating and fulfilling both expressed and unexpressed needs, and ensuring all food and beverages meet the restaurant's rigorous standards. This role demands a guest-centric attitude, excellent communication skills, and the ability to maintain composure in a fast-paced and sometimes high-pressure environment. The Server is also expected to contribute to the overall cleanliness and safety of the dining area, participate in team efforts such as pre-bussing and food running, and uphold responsible alcohol service adhering to local, state, and federal laws. Additionally, servers manage payment processing accurately, assist with light duties like stocking stations, and address any service-related concerns promptly by communicating with management. This role requires physical stamina to stand for long periods, carry multiple items including hot plates and heavy trays, and work late or unpredictable hours as required by the restaurant’s operational schedule. The compensation for this position includes minimum wage plus gratuities, reflecting the value placed on delivering exemplary service. Wood Ranch prioritizes staff development, teamwork, and a positive work environment to foster both personal and professional growth within their employees. Those who take on the Server role become ambassadors for the Wood Ranch brand, playing a crucial part in the restaurant's ongoing success and reputation for excellence.
Job Requirements
- Must be 18 years of age or older
- minimum of one (1) year server experience in full-service restaurant
- must obtain a valid unexpired RBS Certification
- must be outgoing, charismatic, approachable, positive, and guest-centric
- basic understanding of or the ability to learn basic sanitation and regulations for workplace safety
- ability to function well in a high-paced and at times stressful environment
- ability to work quickly and efficiently
- ability to work well as part of a team
- ability to follow instructions and respond positively to feedback
- ability to maintain personal hygiene
- physically able to stand and move around for extended periods of time
- carry hot and cold plates to guests
- lift and carry trays with 6-7 drinks
- ability to lift up to 30 lbs. at times
- must be able to work late nights and unpredictable hours
- physically able to continuously bend, reach, and twist
Job Qualifications
- Must be 18 years of age or older
- minimum of one (1) year server experience in full-service restaurant
- must obtain a valid unexpired RBS Certification
Job Duties
- Greet guest with a warm and friendly welcome
- anticipate and fulfill guests' needs
- ensure food and service is to Wood Ranch standards
- communicate with guests to make a positive lasting impression
- ensure and promote safety and cleanliness
- participate in team pre-bussing and running food, offer to help other team members
- serve alcohol to guest following safe alcohol service guidelines with local, state, and federal laws
- prepare beverages, desserts, and soups
- interact with guests in a professional and friendly manner
- perform light duties, including stocking stations and side work assignments
- communicate openly with management regarding any work-related concerns
- process payments, including making change for cash payments
- perform other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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