Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $9.75 - $16.25
clock

Work Schedule

Day Shifts
Weekend Shifts
diamond

Benefits

flexible schedule
team environment
Employee Discounts
potential for career advancement
Training and Development

Job Description

GCPG, Inc., operating under the well-known brand Golden Corral, is a respected franchise organization recognized for its commitment to providing affordable dining experiences paired with exceptional hospitality. Golden Corral is a buffet-style restaurant chain known for its wide variety of food options, welcoming atmosphere, and dedication to customer satisfaction. As a franchise, GCPG, Inc. upholds the values and standards set forth by Golden Corral Corporation while maintaining a local focus on community and customer engagement. The organization prides itself on being an equal opportunity employer and is actively seeking friendly and energetic individuals to join its team as Servers.

The Server role at Golden Corral is much more than just serving food; it is a position centered around making pleasurable dining affordable while maintaining ongoing professionalism and a positive attitude. Servers are vital to realizing Golden Corral's mission statement, focusing largely on hospitality. To succeed in this role, an individual must present a clean, neat appearance, exhibit courtesy, and consistently demonstrate enthusiasm and knowledge about the restaurant's offerings, including new products and special promotions.

Servers play an essential part in creating a welcoming and inclusive environment for all guests by practicing positive public relations, ensuring guest satisfaction, and promoting return visits through adherence to the Eight Steps of Service. They are proactive in meeting the needs of guests and enhancing their dining experience from the moment they enter the restaurant until they leave. Teamwork is another critical component, with Servers working collaboratively with their colleagues to deliver outstanding service.

Operational excellence is a key facet of the Server's responsibilities. This involves thoroughly understanding product specifications, ensuring that guests' receipts correspond precisely with the number of guests in their party, and completing opening and closing procedures alongside side work duties. Attention to detail and timely communication with management regarding any equipment or facility problems are essential to maintaining smooth operations. In addition, servers must be familiar with correct table bussing procedures and adhere strictly to safe work practices to guarantee personal safety and the safety of coworkers and guests alike.

Maintaining cleanliness within the restaurant is another important expectation for Servers. They perform duties according to a roster that meets cleanliness, service, and quality standards while ensuring compliance with local health department laws. This helps maintain a hygienic, safe, and pleasant dining environment for all customers.

Joining the Golden Corral team as a Server means becoming part of a reputable, franchised organization that values teamwork, professionalism, and high standards of guest service. This role offers the opportunity to interact with a diverse clientele and make a tangible impact on their dining experience. It is an excellent position for motivated individuals who enjoy working in a bustling restaurant environment and are committed to excellence in hospitality.

Please note that this position is offered through an independently owned franchisee of Golden Corral Corporation. All employment decisions, including hiring and application processing, are managed by the franchisee's management team. Candidates interested in this opportunity will be directed to complete a specific online questionnaire tailored to this position after submitting their application. GCPG, Inc. is proud to be an equal opportunity employer, considering all qualified applicants without discrimination based on race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Requirements

  • high school diploma or equivalent preferred
  • previous customer service or hospitality experience preferred
  • ability to stand and walk for extended periods
  • effective communication skills
  • availability to work flexible hours including evenings, weekends, and holidays
  • ability to follow instructions and safety guidelines
  • friendly and professional demeanor
  • willingness to work as part of a team and assist coworkers when needed

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in a customer service or hospitality role is advantageous
  • ability to communicate effectively with guests and team members
  • positivity and a professional attitude in a fast-paced environment
  • basic knowledge of food safety and cleanliness practices
  • demonstrated ability to work as part of a team
  • enthusiasm for learning about new products and promotions

Job Duties

  • ensures guest satisfaction and promotes return visits by following the Eight Steps of Service
  • practices positive public relations through ensuring the restaurant is welcoming and inclusive
  • aware of guests' needs and works to make their experience pleasurable
  • shows enthusiasm and knowledge about new products and special promotions
  • promotes teamwork by assisting other Servers to ensure outstanding guest service
  • thoroughly understands product specifications and ensures receipts match the number of guests dining
  • performs opening and closing procedures and side work duties
  • brings equipment and facility problems to the attention of the Manager
  • familiar with the correct table bussing procedures
  • follows safe work practices to ensure personal safety and the safety of others
  • performs duty roster and meets cleanliness, service, and quality standards
  • follows local health department laws

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef