Server

Savannah, GA, USA|

Job Overview

Compensation

Hourly

Range $10.00 - $16.75

Benefits

competitive salary

meal discounts

flexible scheduling

Employee training programs

Career advancement opportunities

Health Insurance

Paid Time Off

Job Description

IHOP is a globally recognized restaurant chain known for its welcoming atmosphere and delicious breakfast offerings. Established as a family-friendly dining destination, IHOP specializes in serving a wide variety of pancakes, waffles, omelets, and other breakfast staples while also offering lunch and dinner menus. IHOP prides itself on providing a memorable dining experience that combines quality food with exceptional customer service. The company is committed to maintaining a warm and inviting environment where guests feel valued and satisfied during every visit. The team at IHOP includes dedicated professionals who work collaboratively to uphold the brand's reputation, ensuring that each meal... Show More

Job Requirements

High school diploma or equivalent
previous experience in customer service or food service preferred
ability to stand for long periods
ability to handle multiple tasks simultaneously
availability to work flexible hours including weekends and holidays
ability to communicate effectively in English
must comply with health, sanitation and safety regulations
ability to work as part of a team

Job Qualifications

Ability to perform each essential duty satisfactorily
knowledge of customer service principles
effective communication skills
basic math skills for handling cash and guest checks
ability to memorize menu items and terminology
ability to work in a fast-paced environment
ability to follow standard operating procedures
strong interpersonal skills
willingness to comply with uniform and appearance standards

Job Duties

Develop and maintain professional functional working relationships with IHOP team members and guests
execute the Server Guidelines to great guest service per IHOP SOP to ensure a high-quality guest experience
handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank guests and invite them to return
communicate guest food orders and service requests in an accurate and timely manner
memorize and apply IHOP terminology, abbreviations, methodologies and plating and menu knowledge
comply with SOP methods in regard to guest checks and maintaining cash control
stock and rotate all needed supplies in the service areas and dining room
comply with all federal, state and local regulations as well as the IHOP Safety Manual and SOP health, sanitation and safety guidelines
clear, clean and reset tables and clean chairs, booths and floors after guests leave
perform all cleaning duties according to posted cleaning charts
comply with IHOP uniform and appearance standards per SOP guidelines
perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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