Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.50 - $17.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Vacation Time
Employee assistance program
401k plan
Same Day Pay
Employee Stock Purchase Program
Discounts on food and retail items

Job Description

Cracker Barrel is a renowned American restaurant and retail company that has been serving up a unique combination of delicious Southern-inspired food and nostalgic retail shopping experiences since 1969. With over 70,000 team members nationwide, Cracker Barrel is more than just a place to eat — it is a warm and inviting space where people gather to share memorable moments over hearty meals and enjoy a welcoming atmosphere that feels like home. The company proudly maintains its roots in country hospitality and Southern charm, offering guests not only generous servings and tasty dishes but also an environment where they can reconnect with family and friends. Known for its iconic rocking chairs, country store, and comforting menu items such as biscuits and home-style cooking, Cracker Barrel has become a cultural staple for diners across the country. The company values its employees deeply, fostering a culture built on teamwork, respect, and belonging while ensuring staff have opportunities for growth and development within the organization.

The role of a Server at Cracker Barrel is central to the guest experience and embodies the company’s commitment to exceptional country hospitality. Servers are the frontline ambassadors who create meaningful interactions that turn ordinary dining into memorable experiences. From greeting guests with a friendly smile to attentively attending to their needs throughout their visit, servers ensure that every guest feels appreciated, comfortable, and valued. This position focuses heavily on the importance of the little touches—such as remembering guest preferences, offering timely service, or simply checking in with a sincere inquiry about their day—that collectively enhance the overall dining experience. Cracker Barrel servers pride themselves not only on the quality of service but also on the ownership of their tips, as the company operates with a 100% tip policy where servers keep what they earn directly.

No prior restaurant experience is necessary to join the team, as Cracker Barrel provides thorough training through its industry-leading PAR training program, which begins from the first day of employment. This program enables new servers to quickly learn the essentials of the role, develop multi-tasking skills, and imbibe the company’s values of teamwork and positivity. Servers at Cracker Barrel thrive in a fast-paced environment but are supported by an inclusive culture that encourages growth and teamwork. The company offers competitive weekly pay, same-day pay access, and a host of benefits designed to support both full-time and part-time employees—from day one—such as health insurance eligibility, vacation time, an employee assistance program, and a 401k plan with company matching contributions.

Joining Cracker Barrel means becoming part of a community that celebrates and supports its team members. The company’s culture of belonging is evident in how it recognizes achievements, hosts employee events, and continuously invests in employee development. Employees also enjoy unique perks, including a 35% discount on food and retail items and access to exclusive benefits related to home, travel, and cell phone services. Cracker Barrel fosters a workplace where employees are empowered to deliver exceptional hospitality while also caring for their personal growth and wellbeing. If you appreciate creating great guest experiences, bring a positive mindset, and enjoy working collaboratively in a team environment, then this role offers not just a job but an opportunity to be part of something special. Apply today to become a valued member of the Cracker Barrel family and make a difference with every moment you create.

Job Requirements

  • ability to work flexible hours including weekends and holidays
  • must be at least 18 years old
  • capable of standing and walking for extended periods
  • basic math skills for handling payments
  • excellent customer service skills
  • ability to work in a fast-paced environment
  • no prior restaurant experience required as training is provided

Job Qualifications

  • high school diploma or equivalent preferred
  • strong interpersonal and communication skills
  • ability to multitask in a fast-paced environment
  • positive attitude and willingness to learn
  • team-oriented mindset
  • prior customer service experience is a plus but not required

Job Duties

  • greet guests warmly and promptly
  • take accurate food and beverage orders
  • provide attentive and courteous service throughout the guest's visit
  • maintain knowledge of menu items and daily specials
  • ensure cleanliness and readiness of dining area
  • handle guest inquiries and resolve complaints professionally
  • manage multiple tables and tasks efficiently

Job Criteria

Experience

No experience required


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