Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
Flexible Hours
Extensive Training
Real Advancement Opportunities
Tips
flexible schedule
Referral program
Paid training
employee discount

Job Description

IHOP, also known as the International House of Pancakes, is a well-established and beloved restaurant chain known for its wide variety of pancakes, breakfast dishes, and American cuisine. IHOP has earned a reputation for its warm and welcoming atmosphere where guests can enjoy classic comfort foods and exceptional customer service in a family-friendly environment. As a global franchise with locations throughout the United States and internationally, IHOP is committed to maintaining high standards of hospitality, food quality, and an inviting dining experience. The company encourages teamwork, employee growth, and a positive workplace culture.

Now, IHOP is actively seeking enthusiastic and friendly individuals to join their team as servers. This role plays a crucial part in ensuring guests have a memorable and pleasant dining experience. Servers at IHOP are responsible for greeting guests, assisting with seating, providing detailed information about menu items, and making recommendations to enhance the dining experience. They must communicate effectively with both guests and kitchen staff to ensure orders are accurately taken and delivered in a timely manner. Additionally, servers have the opportunity to increase sales by upselling additional products when appropriate.

The server role demands excellent multitasking abilities, attentive customer service, and the ability to handle money transactions responsibly. Employees must be flexible, willing to work various shifts including nights, weekends, and holidays, and able to work within a team environment. IHOP is dedicated to supporting its employees through comprehensive training programs, opportunities for advancement, competitive pay, and other valuable benefits. The position is ideal for individuals who are passionate about delivering exceptional guest experiences and enjoy working in a fast-paced, dynamic restaurant setting. Being a part of IHOP provides an opportunity to grow professionally while contributing to a brand that customers trust and love.

Job Requirements

  • Prior experience as a server is a plus
  • Must showcase teamwork and communication skills
  • Must be able to handle money transactions responsibly
  • Must be able to multitask and act quickly
  • Must be flexible and ready to work in shifts
  • Must be a team player

Job Qualifications

  • Prior experience as a server is a plus
  • Must showcase teamwork and communication skills
  • Must be able to handle money transactions responsibly
  • Must be able to multitask and act quickly
  • Must be flexible and ready to work in shifts
  • Must be a team player

Job Duties

  • Greeting, seating, and escorting guests
  • Providing menu recommendations and additional information
  • Upselling additional products when appropriate
  • Taking orders using software, order slips, or by memorization
  • Communicating order details to the kitchen staff
  • Delivering food and beverages in a timely fashion
  • Delivering checks and collecting payments
  • Cleaning and maintaining the appearance of tables and tableware
  • Providing exceptional customer experience

Job Criteria

Experience

Entry Level (1-2 years)


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