
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $9.00 - $15.00
Work Schedule
Flexible
Benefits
health care insurance
Disability insurance
Life insurance
401k
Flexible compensation
paid leave
Job Description
Applebee's is a well-established casual dining restaurant franchise known for its inviting atmosphere, friendly service, and diverse menu offerings. Owned and operated by Big River Restaurants, this franchise encompasses 38 Applebee's locations across the Greater Saint Louis and Louisiana regions. Big River Restaurants focuses on empowering its employees, recognizing their successes, and striving to exceed expectations both for guests and team members alike. At Applebee's, the work environment is designed to blend career growth, personal life balance, and a social atmosphere, making it an appealing place for those seeking both professional advancement and a fulfilling job experience. The company prides itself on its five core values: passion, integrity, connect, respect, and own it, which form the foundation of its culture and operations.
The Server position at Applebee's is an engaging and dynamic role pivotal to the restaurant's guest experience. Servers are the frontline representatives who directly interact with guests, ensuring their dining experience is enjoyable and seamless. This role involves greeting guests warmly, taking and delivering orders accurately and promptly, and responding to guest needs and requests with professionalism and friendliness. The job requires mobility and stamina throughout the shift as servers frequently move around the restaurant to maintain service flow, clear and reset tables, and ensure cleanliness and tidiness in the dining area.
Servers must utilize Applebee's team delivery system to efficiently bring food and beverages to guests, assist with payment processing, and uphold the restaurant's service standards as outlined by the company's Ten Basic Service Steps. The role emphasizes excellent verbal communication skills, attention to detail, and a proactive attitude to anticipate and meet guest needs. This position is ideal for individuals who enjoy social environments, have a passion for service excellence, and want to grow their careers within a supportive company culture.
Additionally, Applebee's offers a comprehensive benefits package to its employees, including health care insurance, disability insurance, life insurance, 401k retirement plans, flexible compensation options, and paid leave. The company also emphasizes flexible scheduling to accommodate employees' personal lives and commitments, making it an attractive employer for those seeking work-life balance. While previous customer service and serving experience are preferred, Applebee's provides opportunities to learn, develop, and advance within the organization. Being part of Applebee's team means working in a positive, inclusive culture that values diversity and fosters mutual respect while driving success and excellence in the hospitality industry.
The Server position at Applebee's is an engaging and dynamic role pivotal to the restaurant's guest experience. Servers are the frontline representatives who directly interact with guests, ensuring their dining experience is enjoyable and seamless. This role involves greeting guests warmly, taking and delivering orders accurately and promptly, and responding to guest needs and requests with professionalism and friendliness. The job requires mobility and stamina throughout the shift as servers frequently move around the restaurant to maintain service flow, clear and reset tables, and ensure cleanliness and tidiness in the dining area.
Servers must utilize Applebee's team delivery system to efficiently bring food and beverages to guests, assist with payment processing, and uphold the restaurant's service standards as outlined by the company's Ten Basic Service Steps. The role emphasizes excellent verbal communication skills, attention to detail, and a proactive attitude to anticipate and meet guest needs. This position is ideal for individuals who enjoy social environments, have a passion for service excellence, and want to grow their careers within a supportive company culture.
Additionally, Applebee's offers a comprehensive benefits package to its employees, including health care insurance, disability insurance, life insurance, 401k retirement plans, flexible compensation options, and paid leave. The company also emphasizes flexible scheduling to accommodate employees' personal lives and commitments, making it an attractive employer for those seeking work-life balance. While previous customer service and serving experience are preferred, Applebee's provides opportunities to learn, develop, and advance within the organization. Being part of Applebee's team means working in a positive, inclusive culture that values diversity and fosters mutual respect while driving success and excellence in the hospitality industry.
Job Requirements
- must be 18 years or older
- reliable transportation
- reading, writing, basic math and verbal communication skills required
- mobility required during entire shift
- ability to clean tables, floors, and booth seats
- flexible schedule
- previous customer service experience an asset
- previous serving experience preferred
Job Qualifications
- high school diploma or equivalent preferred
- previous customer service experience preferred
- previous serving experience preferred
- strong verbal communication skills
- basic math and reading abilities
- ability to work in a fast-paced, social environment
- positive attitude and teamwork orientation
Job Duties
- deliver food and drinks to guests using the team delivery system
- greet guests, answer questions, and make suggestions regarding food, drinks, and service
- interact verbally with guests to create a friendly and upbeat atmosphere
- relay orders to service bar and kitchen via point-of-sale system
- observe guests and respond to additional requests
- present guest check and accept payment
- make correct change and complete charge card procedures
- clear and reset dining room tables
- clean table tops, legs, pick up debris, and wipe down booth seats
- transport plates, glasses, and baskets between dining room, bar, and kitchen
- maintain mobility throughout the shift
- perform other duties as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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