Server

Cheeseburger Restaurants is a well-established dining establishment known for its vibrant atmosphere and commitment to delivering an exceptional guest experience. As a popular restaurant specializing in serving delicious cheeseburgers and a variety of food and beverage options, it maintains a strong reputation for quality and hospitality. The company places great emphasis on teamwork, customer service, and maintaining a clean and welcoming environment. The restaurant operates with a focus on the values of Aloha, portraying warmth, friendliness, and excellent customer engagement in every interaction. This employment opportunity is for a Server position, categorized as non-exempt. The role offers hands-on experience in the fast-paced food service industry, working within the Front of House Operations and reporting directly to the General Manager or Manager-on-Duty. The Server position is a key role that shapes the overall dining experience across shifts, ensuring operational smoothness and customer satisfaction through a variety of responsibilities.

As a Server at Cheeseburger Restaurants, you will be at the heart of the dining room operations, running the floor with calm, control, and preparedness. This position demands professionalism, attention to detail, and an upbeat demeanor as you approach each guest with a welcoming smile and a friendly 'Aloha!' Your role involves serving food and drinks skillfully while supporting the restaurant’s core values to foster a welcoming environment. You will manage multiple tables during your shift, handle orders using handheld computer devices, and process various types of payments accurately. Knowledge of the menu, including food preparation and beverage offerings, is crucial for effective suggestive selling and upselling. Observing responsible alcohol service, maintaining cleanliness, and teamwork are vital aspects of your daily routine. Additional duties include clearing tables, resetting for the next guests, and collaborating with colleagues, such as bussers, to maintain the flow and cleanliness of the establishment.

The restaurant expects punctuality, adherence to uniform standards, and personal hygiene in line with its Dress Policy. Servers must actively engage in pre-shift and post-shift side work, ensuring their station and the restaurant remain in excellent condition. The role also requires compliance with all company policies outlined in the Employee Manual, including safety protocols, telephone etiquette, and position descriptions of related roles. Servers must be vigilant in monitoring guest behavior related to alcohol consumption, refusing service when necessary, and involving management for intervention. The position requires physical stamina due to extended periods of standing and walking, as well as the ability to lift and carry up to 50 pounds occasionally.

Overall, this role offers a dynamic and rewarding opportunity to be part of a customer-focused team where you can develop your skills in sales, communication, and hospitality. Cheeseburger Restaurants fosters an inclusive and supportive workplace culture that values safety, respect, performance, and continual growth. This Server position provides not only a job but an avenue to be a part of a well-loved dining brand that prioritizes guest satisfaction and employee engagement.