Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Employee stock purchase plan
Employee assistance program
Health Insurance
401(k) matching

Job Description

Cracker Barrel Old Country Store is a beloved American restaurant and retail chain known for its classic country-style cooking, warm hospitality, and unique shopping experience. Established in 1969, Cracker Barrel has grown into a cherished destination for guests seeking comfort food, genuine southern charm, and a welcoming atmosphere that feels like home. With more than 70,000 team members across the United States, the company prides itself on its strong roots and commitment to delivering more than just a meal – it offers a place where guests can reconnect, relax, and enjoy friendly service in a cozy environment. Cracker Barrel combines great food, rustic décor, and a retail store stocked with nostalgic gifts, collectibles, and country-themed merchandise, making it a unique and inviting place to work and visit.

Joining Cracker Barrel as a server means becoming part of a team that values country hospitality and a guest-first attitude. The role of a server is vital as they create memorable guest experiences by paying attention to small details, such as customizing orders with care and genuinely engaging with customers to make them feel appreciated. The servers at Cracker Barrel embrace a friendly and positive attitude, helping guests feel welcome whether it’s greeting them upon arrival or maintaining the flow of service throughout their meal. Importantly, server tips are kept entirely by the server, with no tip sharing, ensuring that hard work is directly rewarded. This role is perfect for individuals who enjoy multitasking in a fast-paced environment, have an eagerness to learn quickly, and want to contribute to a vibrant and supportive team culture. Cracker Barrel welcomes applicants with varying levels of experience, providing complete training to help new team members succeed. This opportunity is not only about serving food but also about being part of a community that values togetherness and genuine courtesy. Additionally, competitive pay and benefits provide a supportive employment experience, making Cracker Barrel a great place to start or continue a career in the hospitality industry.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to communicate effectively
  • Positive attitude and strong work ethic
  • Ability to multitask in a fast-paced environment
  • Willingness to learn and follow company policies
  • Availability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong communication and interpersonal skills
  • Ability to work well in a team-oriented environment
  • Positive attitude and willingness to learn
  • Previous customer service or hospitality experience is a plus but not required
  • Ability to manage multiple tasks simultaneously

Job Duties

  • Greet guests warmly and ensure a positive dining experience
  • Take and deliver accurate food and beverage orders
  • Provide attentive and friendly service throughout the guest's visit
  • Manage multiple tables and tasks efficiently
  • Maintain cleanliness and organization of work areas
  • Collaborate with kitchen and team members to ensure smooth operations
  • Handle payments and ensure accurate billing

Job Criteria

Experience

No experience required


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