Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Employee stock purchase plan
Employee assistance program
Health Insurance
401(k) matching

Job Description

Cracker Barrel is a beloved American restaurant and retail establishment known for its distinctive Southern country theme and warm, welcoming atmosphere. Established in 1969, Cracker Barrel has grown to become a favorite destination for families and individuals seeking hearty meals, Southern hospitality, and unique shopping experiences. With over 70,000 team members nationwide, the company prides itself on cultivating a culture that feels like home - a place where guests can gather around delicious food, abundant servings, unexpected finds, and friendly faces. Cracker Barrel’s combination of restaurant dining and retail store creates a unique blend of great food and charming merchandise that delights millions of visitors each year. As an employer, Cracker Barrel is committed to supporting its employees with competitive pay, comprehensive benefits, and opportunities for career growth and development. The company is an equal opportunity employer, valuing diversity and inclusiveness in all aspects of employment.

The Server role at Cracker Barrel is essential in delivering the company’s signature country hospitality and memorable guest experiences. Servers are the heart of the dining room, responsible for engaging customers with kindness, attentiveness, and a team-first attitude. This position emphasizes the importance of small moments that make a big difference, such as adding extra touches to orders, knowing when to check in on guests, and making them feel appreciated throughout their visit. New team members do not need prior restaurant experience as comprehensive training is provided. Servers at Cracker Barrel earn competitive wages with the added benefit of keeping 100% of their tips, enabling them to reap the rewards of their exceptional service. The role requires individuals who enjoy multitasking in a fast-paced environment, thrive on learning quickly, and bring positive energy to every interaction. Cracker Barrel supports its servers from day one with health insurance eligibility, vacation time, an employee assistance program, and opportunities for personal and professional growth through its renowned PAR training program. Additionally, perks such as a 35% discount on Cracker Barrel food and retail products and exclusive discounts on various services contribute to a supportive and enriching work experience. Working at Cracker Barrel means becoming part of a culture where recognition, development, and belonging are prioritized, making it an excellent choice for individuals seeking a rewarding career in hospitality with a strong community focus.

Job Requirements

  • high school diploma or equivalent preferred
  • ability to stand and walk for extended periods
  • strong communication skills
  • ability to multitask effectively
  • friendly and positive demeanor
  • availability to work flexible hours including weekends and holidays

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to multitask and work in a fast-paced environment
  • positive attitude and team player mindset
  • willingness to learn and adapt
  • prior customer service or restaurant experience is a plus but not required

Job Duties

  • greet guests warmly and promptly
  • take and deliver food and beverage orders accurately
  • provide attentive and friendly customer service
  • manage multiple tables efficiently
  • handle customer inquiries and special requests
  • maintain cleanliness and organization of the dining area
  • support team members to ensure a smooth operation

Job Criteria

Experience

No experience required


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