Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.75 - $18.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Employee Discounts
recognition programs
Training and Development

Job Description

Cracker Barrel is a well-established restaurant and retail chain known for its unique blend of Southern hospitality, comfort food, and eclectic country store ambiance. Since its inception in 1969, Cracker Barrel has grown into a beloved destination for guests seeking hearty meals, friendly service, and a warm, welcoming environment where they can reconnect and feel right at home. With more than 70,000 team members nationwide, Cracker Barrel prides itself on its strong community-oriented culture and commitment to making every guest feel valued. As a company, Cracker Barrel is deeply rooted in its tradition of quality and genuine care, consistently delivering an experience that goes beyond mere dining, emphasizing the importance of creating memorable moments for every visitor. The company’s expansive network includes a blend of full-service restaurants and retail stores offering unique merchandise, crafts, and gifts that reflect the spirit of country living.

The Server role at Cracker Barrel is a critical position that embodies the spirit of country hospitality. Servers play a pivotal role in creating lasting impressions through thoughtful, attentive service that goes beyond simply taking orders and delivering food. The role involves engaging warmly with guests, anticipating their needs, and ensuring their overall dining experience is enjoyable and memorable. Servers at Cracker Barrel are trained to appreciate the “small things” – whether it’s bringing an extra lemon for iced tea or knowing when to clear a plate – these moments enhance the guest experience and reflect the company’s dedication to personalized service. Additionally, servers at Cracker Barrel benefit from a unique tipping policy where tips are not shared but go entirely to the server, supporting a more rewarding compensation structure.

No prior restaurant experience is required for this position as Cracker Barrel invests in comprehensive training programs such as the industry-leading PAR training that begins on Day 1. This ensures new hires develop the skills needed to succeed in a fast-paced, customer-focused environment. The role requires individuals who enjoy working in a team-oriented atmosphere, can manage multiple tasks efficiently, have a positive attitude, and are eager to create a welcoming environment for every guest. This is a fantastic opportunity for people who are passionate about hospitality and want to grow professionally within a respected national brand.

Along with the rewarding work experience, Cracker Barrel offers competitive pay with weekly earnings and access to same-day pay. Both full-time and part-time employees are eligible for health insurance starting from day one, along with vacation time and an employee assistance program to support overall well-being. The company fosters growth and development through robust career advancement opportunities, 401k plans with company matching, and an Employee Stock Purchase Program. The company culture emphasizes belonging and support, including onboarding, training, ongoing development, and recognition initiatives. Employees also enjoy perks such as discounts on Cracker Barrel food and retail items, as well as exclusive discounts on home, travel, cell phones, and more. Cracker Barrel is committed to equal opportunity employment, ensuring all qualified applicants are considered without discrimination based on legally protected classifications.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to stand and walk for extended periods
  • Strong communication skills
  • Ability to work flexible hours including weekends and holidays
  • Positive attitude and customer-focused mindset
  • Ability to handle multiple tasks simultaneously

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Strong team player with a positive attitude
  • Willingness to learn and adapt quickly
  • Previous customer service or hospitality experience a plus but not required

Job Duties

  • Greet guests and provide a welcoming experience
  • Take accurate food and beverage orders
  • Serve menu items promptly and courteously
  • Anticipate and address guest needs and preferences
  • Maintain cleanliness and organization of the dining area
  • Collaborate with team members to ensure seamless service
  • Adhere to company policies and health regulations

Job Criteria

Experience

No experience required


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