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Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career advancement opportunities
flexible scheduling
Training and development programs
Job Description
PJ Whelihan's Pub + Restaurant in West Chester, PA is part of the renowned PJW Restaurant Group, a company that has thrived for over three decades by striving for excellence in the food and beverage industry. Known for its commitment to quality, innovation, and community, PJW Restaurant Group has built a reputation for creating unique dining experiences that their guests eagerly anticipate. With a strong foundation rooted in neighborhood values and supported by a dedicated team of more than 1,800 employees, they foster a workplace environment where career growth and teamwork are highly encouraged. The culture at PJW Restaurant Group... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in a restaurant or customer service role preferred
- TIPS or RAMP certification required before first non-training shift
- ability to work in a fast-paced environment
- strong communication and interpersonal skills
- physical ability to stand for up to 5 hours and lift trays up to 25 pounds
- weekend availability preferred
- willingness to work as part of a team
- capable of following instructions and management communications
- basic math proficiency
- familiarity with point-of-sale systems
Job Qualifications
- Basic knowledge of dining room and service procedures and functions
- TIPS or RAMP certified before first non-training shift
- possess basic math skills
- ability to handle money and operate point-of-sale system
- able to stand for long periods
- able to safely lift and maneuver trays up to 25 pounds
- weekend availability is ideal
Job Duties
- Welcome and greet guests
- inform guests of specials and menu changes
- make recommendations guests will enjoy
- answer questions about food, beverages and restaurant services
- properly ID guests 35 and younger
- take food and beverage orders and enter them in point-of-sale system
- deliver food and beverages in a timely manner
- perform side work at start and end of shifts
- maintain clean service areas
- monitor and ensure guest satisfaction
- prepare final bill and process payment
- assist fellow servers and bus-person with clearing and resetting tables
- thank guests and invite them to return
- fill in as needed to ensure smooth operation
- utilize POS and HotSchedules application properly
- read all management messages via HotSchedules before shifts
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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