Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $17.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
401K with company match
Employee Stock Purchase Program
Employee Discounts
Training and development programs
recognition programs

Job Description

Cracker Barrel is a renowned restaurant and retail establishment with a rich history dating back to 1969. The company prides itself on creating a warm and welcoming environment where guests can gather around delicious, comforting food and discover unique retail items. With over 70,000 team members across the United States, Cracker Barrel is more than just a dining destination; it is a community hub where people can reconnect and feel at home. The company's commitment to quality service, hospitality, and a culture of belonging has made it a beloved brand nationwide.

At Cracker Barrel, the role of a server is vital to the overall guest experience. Servers are the frontline ambassadors of the company’s commitment to country hospitality, ensuring every guest feels valued and cared for during their visit. This position is ideal for individuals who enjoy creating memorable dining experiences and thrive in a team-oriented environment. Servers at Cracker Barrel are known for their attention to detail, such as anticipating guests' needs, remembering preferences, and bringing a positive, can-do attitude to every shift. The company values authenticity, appreciation, and connection, which are reflected in the way servers interact with guests and colleagues alike.

This server role does not require previous restaurant experience, as Cracker Barrel provides comprehensive training through its industry-leading PAR training program. The company emphasizes growth and development starting from day one, offering a career path for individuals eager to learn and advance within the hospitality industry. Additionally, servers at Cracker Barrel enjoy 100% of their tips with no tip sharing, reinforcing the company’s dedication to fair compensation.

Employment at Cracker Barrel offers both full-time and part-time opportunities, with competitive pay distributed weekly and access to same-day pay. Cracker Barrel supports its employees beyond the workplace by providing health insurance eligibility from the first day, vacation time, and an employee assistance program. Furthermore, employees can participate in a 401(k) with company matching after 90 days and join the Employee Stock Purchase Program. The company is committed to fostering a culture of belonging with structured onboarding, training, recognition programs, and social events.

In addition to tangible benefits, employees receive a 35% discount on Cracker Barrel food and retail items, along with exclusive perks on home, travel, and cell phone services. Cracker Barrel is dedicated to creating a supportive and inclusive workplace where diversity is celebrated and all applicants are considered fairly and equally regardless of background or identity. Joining Cracker Barrel means becoming part of a team that values the importance of 'making the moments that matter' — delivering exceptional hospitality in every interaction, and working together to ensure a welcoming and enjoyable experience for guests and employees alike.

Job Requirements

  • Minimum age 18 or older
  • Ability to stand and walk for extended periods
  • Availability to work flexible hours including evenings, weekends, and holidays
  • Legal authorization to work in the United States
  • Ability to pass background checks and comply with health and safety regulations
  • Strong work ethic and reliability

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Positive attitude and team-oriented mindset
  • Willingness to learn and adapt quickly
  • Previous customer service or hospitality experience is a plus but not required

Job Duties

  • Greet guests warmly and provide exceptional customer service
  • Take and deliver food and beverage orders efficiently
  • Anticipate and attend to guests' needs throughout their visit
  • Handle guest inquiries and resolve issues promptly
  • Maintain cleanliness and organization of the dining area
  • Collaborate with team members to ensure smooth operations
  • Accurately process payments and manage cash handling

Job Criteria

Experience

No experience required


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