Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.75 - $18.25
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts
recognition programs
Training and Development

Job Description

Cracker Barrel is a well-established restaurant and retail chain that has been a beloved gathering place for families and friends since 1969. Known for its unique blend of Southern country hospitality, hearty comfort food, and a warm inviting atmosphere, Cracker Barrel offers an experience that goes beyond just a meal. With over 70,000 dedicated team members nationwide, the company prides itself on its strong roots and commitment to fostering a culture of belonging, support, and continuous growth. The restaurant's distinctive setting features home-style cooking served alongside an intriguing retail store filled with unique gifts and nostalgic items, creating a memorable visit for every guest who walks through its doors.

Joining Cracker Barrel means being part of a team that values every moment spent making guests feel cared for and appreciated. The restaurant emphasizes the importance of small gestures, such as remembering to add an extra lemon to someone's iced tea or engaging in friendly conversation, which combine to create an exceptional guest experience. Cracker Barrel is proud of its 100% tip-keeping policy, ensuring that servers receive every dollar they earn without tip sharing. This role provides an excellent opportunity especially for those who enjoy creating personalized, positive, and memorable service experiences. New team members do not need prior restaurant experience as comprehensive training is provided to help them succeed.

As a server at Cracker Barrel, your primary role will be to deliver outstanding country hospitality while creating a welcoming environment for guests. This means managing multiple tasks efficiently, maintaining a positive team-first attitude, and quickly adapting to new challenges. The company supports its employees with competitive weekly pay, access to same-day pay, and health insurance eligibility starting from day one for both full-time and part-time employees. Additional benefits include paid vacation time, an employee assistance program to provide personal and professional support, and opportunities for growth through industry-leading training programs from day one.

Cracker Barrel also offers a 401(k) retirement plan with company matching contributions beginning after 90 days of employment and an Employee Stock Purchase Program, encouraging employees to invest and share in the company's success. The work culture encourages a sense of belonging through recognition programs and employee events, creating a friendly and supportive workplace. Employees also enjoy exclusive discounts on food, retail items, and special perks on home, travel, and cell phone services, making the experience rewarding beyond the paycheck.

Overall, this server position at Cracker Barrel is ideal for individuals who are enthusiastic about hospitality, ready to deliver genuine experiences, and eager to grow within a company that values its people. Whether you are just starting your career or seeking a supportive work environment that appreciates your contribution, Cracker Barrel welcomes you to find your place and become part of a company that truly feels like good company.

Job Requirements

  • Must be at least 18 years old
  • Ability to stand and walk for extended periods
  • Availability to work flexible shifts including weekends and holidays
  • Strong customer service skills
  • Basic math skills for handling payments
  • Compliance with health and safety regulations
  • Ability to work in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently under pressure
  • Positive attitude and team-oriented mindset
  • Willingness to learn and adapt quickly
  • Previous customer service or server experience is a plus but not required

Job Duties

  • Greet guests with a friendly and welcoming attitude
  • Take accurate food and drink orders and deliver them promptly
  • Provide exceptional customer service to ensure guest satisfaction
  • Manage multiple tables efficiently in a fast-paced environment
  • Maintain cleanliness and organization of the dining area
  • Collaborate with team members to support a positive work environment
  • Handle guest requests and resolve any issues promptly

Job Criteria

Experience

No experience required


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