
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $8.50 - $14.25
Work Schedule
Standard Hours
Benefits
competitive pay
same day pay access
health insurance eligibility on day 1
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
35 percent discount on food and retail items
employee recognition programs
Employee events
Job Description
Cracker Barrel is a beloved American restaurant and retail chain founded in 1969, known for its unique blend of delicious Southern-inspired cuisine, warm hospitality, and a memorable country store experience. With over 70,000 team members across the United States, Cracker Barrel has built a strong reputation as a place where guests not only enjoy hearty meals but also feel like they are part of a community. The company prides itself on creating a welcoming, homey environment where guests can gather to reconnect and create lasting memories. Cracker Barrel goes beyond just serving food; it represents tradition, comfort, and the joy of sharing good times with friends and family. Working here means becoming part of a team that values every member's contribution and strives to make every customer interaction special.
The Server position at Cracker Barrel plays a vital role in delivering exceptional country hospitality that sets the brand apart. Servers are the frontline ambassadors who create the moments that matter most for guests by providing attentive, friendly service that goes beyond the basics. This role is not just about taking orders and delivering food; it’s about understanding that small gestures—like an extra lemon in a guest’s iced tea or a genuine inquiry about their day—can have a tremendous impact on the dining experience. Cracker Barrel servers are known for their positive attitudes, team-first mindsets, and ability to manage multiple tasks efficiently in a fast-paced environment. Importantly, the company does not share tips; servers retain 100% of their gratuities, acknowledging their hard work and dedication. This position welcomes individuals from all backgrounds, including those without previous restaurant experience, as comprehensive training is provided through Cracker Barrel’s industry-leading Performer Achievement Roadmap (PAR) training program.
Cracker Barrel cares deeply about both guests and team members, offering competitive weekly pay with same-day pay access, making it easier for employees to manage their finances. Health insurance is available starting day one for both full-time and part-time employees, alongside other benefits like vacation time and an Employee Assistance Program (EAP) to support both physical and mental well-being. Employees are encouraged to grow and thrive through opportunities for career advancement, participation in a 401(k) plan with company matching starting at 90 days, and an Employee Stock Purchase Program that fosters a sense of ownership. The company culture emphasizes belonging, recognition, and shared success through onboarding, ongoing training, development programs, and employee events. Additional perks include a 35% discount on food and retail items at Cracker Barrel and exclusive discounts on various services through Biscuit Perks.
Joining Cracker Barrel as a server means stepping into a role that blends meaningful work with rewarding benefits and a supportive team environment. It's an opportunity to be part of a company that values its roots, treasures its people, and provides a platform for growth while making every meal and moment a memorable occasion. If you enjoy creating great guest experiences with a positive, team-oriented approach, Cracker Barrel offers a welcoming apron just for you, where you can build a fulfilling career in a company renowned for its dedication to hospitality and community values.
The Server position at Cracker Barrel plays a vital role in delivering exceptional country hospitality that sets the brand apart. Servers are the frontline ambassadors who create the moments that matter most for guests by providing attentive, friendly service that goes beyond the basics. This role is not just about taking orders and delivering food; it’s about understanding that small gestures—like an extra lemon in a guest’s iced tea or a genuine inquiry about their day—can have a tremendous impact on the dining experience. Cracker Barrel servers are known for their positive attitudes, team-first mindsets, and ability to manage multiple tasks efficiently in a fast-paced environment. Importantly, the company does not share tips; servers retain 100% of their gratuities, acknowledging their hard work and dedication. This position welcomes individuals from all backgrounds, including those without previous restaurant experience, as comprehensive training is provided through Cracker Barrel’s industry-leading Performer Achievement Roadmap (PAR) training program.
Cracker Barrel cares deeply about both guests and team members, offering competitive weekly pay with same-day pay access, making it easier for employees to manage their finances. Health insurance is available starting day one for both full-time and part-time employees, alongside other benefits like vacation time and an Employee Assistance Program (EAP) to support both physical and mental well-being. Employees are encouraged to grow and thrive through opportunities for career advancement, participation in a 401(k) plan with company matching starting at 90 days, and an Employee Stock Purchase Program that fosters a sense of ownership. The company culture emphasizes belonging, recognition, and shared success through onboarding, ongoing training, development programs, and employee events. Additional perks include a 35% discount on food and retail items at Cracker Barrel and exclusive discounts on various services through Biscuit Perks.
Joining Cracker Barrel as a server means stepping into a role that blends meaningful work with rewarding benefits and a supportive team environment. It's an opportunity to be part of a company that values its roots, treasures its people, and provides a platform for growth while making every meal and moment a memorable occasion. If you enjoy creating great guest experiences with a positive, team-oriented approach, Cracker Barrel offers a welcoming apron just for you, where you can build a fulfilling career in a company renowned for its dedication to hospitality and community values.
Job Requirements
- Minimum age of 18 years
- Ability to stand and walk for extended periods
- Availability to work flexible shifts including weekends and holidays
- Ability to handle multiple tasks simultaneously
- Basic math skills for handling payments and tips
- Willingness to learn and follow company policies
- Ability to communicate effectively with guests and team members
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience a plus but not required
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Positive attitude and team-first mindset
- Quick learner with the ability to multitask
- Commitment to providing excellent guest service
Job Duties
- Greet guests warmly and provide attentive service
- Take accurate food and beverage orders
- Deliver orders promptly and ensure guest satisfaction
- Manage multiple tables efficiently
- Maintain cleanliness and organization of the dining area
- Demonstrate knowledge of menu items to assist guests
- Handle guest inquiries and resolve issues with professionalism
Job Criteria
Experience
No experience required
Job Location
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