Server

Duffy's is a renowned restaurant known for its commitment to delivering exceptional dining experiences to its guests. With a reputation for top-notch service and quality food, Duffy's continuously strives to make every visit memorable. The establishment fosters a welcoming environment where customers feel valued and well-cared-for, encouraging repeat visits and positive word-of-mouth. Duffy's prides itself on a friendly staff and attentive service, combined with a menu that offers a diverse range of flavors and culinary delights prepared with the utmost care and attention to detail.

The Server position at Duffy's is a vital role responsible for executing excellent service steps to ensure guests receive a memorable dining experience. Reporting directly to the General Manager, the Server acts as the first point of contact for guests upon arrival and throughout their stay. This role requires a comprehensive understanding of the MVP program, which is integral to guest engagement and satisfaction. Servers are expected to escort guests, present menus, answer questions, and upsell items to enhance the dining experience while increasing check averages. Accuracy and attentiveness are crucial as servers take orders, input them promptly into the POS system, and monitor guests' satisfaction during their meal.

In addition to serving food and beverages, this role entails verifying guests' identification for alcohol consumption, collecting payments, and maintaining cleanliness across tables and service areas. The Server will also support hosts by greeting guests, managing to-go orders, answering phones, and assisting with seating arrangements. Beyond direct guest interaction, the role requires maintaining supply levels at service stations and undertaking cleaning duties such as sweeping, mopping, and tidying dining and kitchen areas.

Ideal candidates for this position will possess strong interpersonal skills, a positive attitude, and the ability to work efficiently in a fast-paced environment. Being dependable and cooperative, alongside maintaining composure under stress, are essential traits for success. Physical stamina is also necessary due to prolonged periods of standing and walking, as well as the need to lift and carry objects up to 40 lbs. Flexibility to work various shifts including days, nights, weekends, and holidays is critical.

Overall, the Server role at Duffy's offers an opportunity to be part of a dynamic team focused on creating outstanding guest experiences through superior service and teamwork. This position is ideal for those who enjoy engaging with people, have a passion for hospitality, and wish to grow within a supportive restaurant environment.