Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.00 - $17.00
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Work Schedule

Standard Hours
Flexible
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
employee discount
Training and Development
recognition programs
Employee events

Job Description

Cracker Barrel is a venerable American restaurant and retail chain known for its unique blend of Southern country hospitality, traditional country cuisine, and a store filled with nostalgic gifts, décor, and crafts. Established in 1969, Cracker Barrel has grown into a beloved destination for comfort food and warm welcomes across the United States with over 70,000 team members nationwide. The company values a strong sense of community, a welcoming atmosphere, and creating memorable experiences for their guests. Cracker Barrel’s success is deeply rooted in these values, fostering an inviting environment where guests not only enjoy good food but also reconnect with friends and family, feeling right at home.

Working at Cracker Barrel means becoming part of a team that prioritizes collaboration, personal growth, and exceptional service. More than just a workplace, Cracker Barrel is a community where employees are encouraged to bring their best selves to work every day, having fun while delivering authentic hospitality. The company offers a wide variety of career paths, training, and development programs designed to help team members thrive and succeed, whether they are just starting out or looking to advance their careers within the organization.

The Server role at Cracker Barrel is a cornerstone of the company’s commitment to country hospitality. Servers are the face of the restaurant, responsible for forging genuine connections with guests and ensuring their dining experience is enjoyable and memorable. This role goes beyond taking orders and delivering food – it is about creating moments of appreciation, paying attention to the small details, and anticipating guest needs with a positive and welcoming demeanor. At Cracker Barrel, servers enjoy the advantage of receiving 100% of their tips with no tip sharing, which means that hard work and excellent service are directly rewarded.

No prior restaurant experience is necessary to become a server at Cracker Barrel. The company emphasizes learning and growth, offering comprehensive training that equips candidates with all the knowledge and skills they need to excel in the role. Servers who join Cracker Barrel are supported from day one to develop their talents and enhance their professional journey.

Cracker Barrel also prioritizes its employees’ well-being and work-life balance with an attractive compensation package and benefits. These include competitive pay with weekly and same-day pay access, health insurance eligibility from the first day for both full-time and part-time employees, paid vacation, and an Employee Assistance Program. Growth opportunities are abundant, with an industry-leading training program, a 401k plan with company matching after 90 days, and an Employee Stock Purchase Program.

Beyond professional support, Cracker Barrel fosters a culture of belonging and recognition, with onboarding, training, employee events, and appreciation programs that help build a supportive workplace community. Employees enjoy additional perks like a 35% discount on food and retail items at Cracker Barrel, plus exclusive discounts on home, travel, cell phones, and more through the Biscuit Perks program.

In summary, joining Cracker Barrel as a Server means becoming an essential part of a storied American brand that values each individual guest and employee. It is a place where you can build meaningful relationships, develop your skills, and enjoy a rewarding and supportive work environment. If you enjoy creating great guest experiences, thrive in a team-oriented setting, handle multiple tasks well, and bring a positive attitude, Cracker Barrel welcomes you to find your apron and make moments that matter every day.

Job Requirements

  • high school diploma or equivalent
  • ability to stand and walk for extended periods
  • excellent communication skills
  • availability to work flexible shifts including weekends and holidays
  • customer-focused mindset
  • willingness to learn and take direction
  • no prior restaurant experience required

Job Qualifications

  • high school diploma or equivalent preferred
  • strong communication and interpersonal skills
  • ability to multitask in a fast-paced environment
  • quick learner with a positive attitude
  • previous customer service experience is a plus
  • ability to work flexible hours including weekends and holidays

Job Duties

  • greet guests warmly and courteously
  • take customer orders accurately and efficiently
  • provide attentive and personalized service throughout the dining experience
  • ensure guests’ needs are anticipated and met promptly
  • maintain cleanliness and organization of the dining area
  • handle payments and process transactions accurately
  • collaborate with team members to enhance the overall guest experience

Job Criteria

Experience

No experience required


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