Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.00 - $16.75
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
growth and development opportunities
401k plan
Employee Stock Purchase Program
employee recognition programs
Employee events
35% discount on food and retail items
exclusive discounts on home, travel, and cell phones

Job Description

Cracker Barrel is a well-established restaurant chain that has been delighting customers since 1969. Known for its distinctive combination of Southern country cooking and unique retail shops, Cracker Barrel has grown into a beloved destination for travelers and locals alike across the United States. With more than 70,000 team members nationwide, the company embodies the spirit of hospitality, bringing people together around delicious food, abundant servings, unexpected finds, and a warm, welcoming atmosphere that feels like home. This commitment to providing a memorable dining experience goes beyond just serving meals – it’s about creating a space where guests feel valued, comforted, and connected. Cracker Barrel takes pride in its roots and the community it nurtures, making it more than just a restaurant chain. It is a place for people to reconnect, share moments, and enjoy good company.

The company is currently seeking energetic, customer-focused servers to join its team, emphasizing that every role is essential in making each guest’s visit a positive and memorable experience. The role of a server at Cracker Barrel is not simply about taking orders and delivering food; it’s about showcasing genuine hospitality by attending to the small yet meaningful details that enhance guests’ visits. Servers ensure timely service, manage multiple tables efficiently, and maintain a cheerful and positive attitude that reflects the welcoming culture Cracker Barrel promotes. A key point that sets Cracker Barrel apart in this role is its policy on tips – servers keep 100% of their tips, reinforcing the value placed on their hard work and dedication.

This position is ideal for individuals who enjoy engaging with people, can multitask effectively, learn quickly, and exhibit a team-first mindset. Whether you have previous restaurant experience or are new to the industry, Cracker Barrel offers comprehensive training and onboarding through their industry-leading PAR (Prepare, Assist, and Respond) training program. This program equips new team members with the knowledge and skills needed to thrive, focusing on delivering exceptional country hospitality. Cracker Barrel is committed to supporting its employees from day one, providing opportunities for personal growth and development within the company.

In addition to competitive weekly pay and access to same-day pay, Cracker Barrel supports its employees with a range of benefits that contribute to work-life balance and financial well-being. These benefits include health insurance eligibility starting from the first day, vacation time, an employee assistance program, and a 401k plan with company matching after 90 days. Employees can also participate in the Employee Stock Purchase Program which fosters a sense of ownership and long-term commitment to the company. Beyond the tangible perks, Cracker Barrel cultivates a culture of belonging, offering recognition programs, employee events, and a supportive environment to ensure every team member feels valued and part of the family.

Working as a server at Cracker Barrel means being part of a legacy of hospitality, where good work is appreciated, guests are treated like family, and employees are given opportunities to grow and succeed. The company stands firm in its commitment to equal opportunity employment, welcoming all qualified applicants without discrimination. Joining Cracker Barrel means finding your place where you can contribute to making every guest’s moment special and experience a workplace that cares for you as much as you care for others.

Job Requirements

  • Ability to stand and walk for extended periods
  • Must be able to multitask and prioritize effectively
  • Availability to work flexible shifts including weekends and holidays
  • Basic math skills for handling transactions
  • Positive attitude and eagerness to learn
  • Must be at least 18 years old

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous restaurant or customer service experience is a plus but not required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Team-oriented mindset
  • Adaptability to flexible work schedules

Job Duties

  • Greet guests warmly and provide exceptional customer service
  • Take and deliver accurate food and beverage orders promptly
  • Maintain cleanliness and organization of dining areas
  • Handle guest inquiries and resolve complaints with professionalism
  • Collaborate with kitchen and other staff to ensure smooth service flow
  • Manage multiple tables efficiently while maintaining a positive attitude
  • Ensure compliance with health and safety regulations

Job Criteria

Experience

No experience required


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